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Volere troppo e ottenerlo
- Le nuove regole della negoziazione
- Narrated by: Giancarlo Cattaneo
- Length: 10 hrs and 45 mins
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Volere troppo e ottenerlo
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Publisher's summary
Ottieni un aumento dal tuo capo, acquista una casa al prezzo che vuoi, esci vincente da una discussione, persuadi il partner o i tuoi figli: un ex negoziatore capo dell'FBI ti svela il metodo infallibile per trattare con successo sul lavoro e nella vita. Dopo aver pattugliato per anni le strade più pericolose di Kansas City, Chris Voss è diventato negoziatore capo dell'FBI.
Grazie alla lunga esperienza maturata in situazioni intricate e pericolose, faccia a faccia con ogni genere di criminali - tra cui rapinatori di banche e terroristi -, è oggi considerato un'autorità indiscussa in tema di negoziazione di ostaggi.
Le sue tecniche di persuasione sono diventate materia di studio nelle facoltà di Economia e si sono rivelate efficaci non solo per imprenditori di società dai fatturati milionari o per laureati in cerca di impieghi prestigiosi, ma anche per genitori alle prese con figli difficili.
Voss ci insegna a non temere il conflitto nelle relazioni, ma a gestirlo in vista di ottenere il risultato migliore senza recare danno a se stesso o all'interlocutore.
Per fare ciò bisogna conoscere e utilizzare le strategie dell'intelligenza emotiva: comprendere come individuare e influenzare le emozioni proprie e altrui, per connettersi l'uno con l'altro senza mai perseguire la via più semplice, ovvero quella del compromesso, che si rivela spesso insoddisfacente, se non addirittura deleteria.
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