-
Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- Narrated by: Karin Hurt, David Dye
- Length: 4 hrs and 49 mins
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Powerful Phrases for Dealing with Workplace Conflict
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Publisher's summary
Read by the authors.
An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work.
In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression, mix in the loss of human relationships, and you get less tolerance and understanding leading, ultimately, to more unresolved workplace conflict.
Powerful Phrases for Dealing with Workplace Conflict is an essential resource for all employees (and their managers) who are looking for help on how to navigate frequent workplace conflicts, including with their boss and other difficult people, so they can rebuild trust, collaboration, and ultimately enjoy more influence at work.
Leadership and workplace culture experts Karin Hurt and David Dye share practical and easy-to-follow tactics such as:
- Over 300 actual phrases you can use to deescalate common workplace conflict situations, build trust, and make better decisions.
- Clear examples and explanations of how phrasing will improve interactions.
- Critical communication tools to ensure workplace issues are addressed before they fester and become more difficult to manage.
- Findings, real-world cases, and inspiring stories from the World Workplace Conflict and Collaboration Survey of 5000+ people in more than 45 countries conducted by the authors.
Useful information, QR codes, and links can be found in the audiobook companion PDF download.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
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Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- By: Susan Benjamin
- Narrated by: Caroline Miller
- Length: 4 hrs and 38 mins
- Unabridged
-
Overall2.5 out of 5 stars 9
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Performance2.5 out of 5 stars 8
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Story2.5 out of 5 stars 8
Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
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3 out of 5 stars
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meh
- By L. DeSantis on 08-28-22
By: Susan Benjamin
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Inspire Greatness
- How to Motivate Employees with a Simple, Repeatable, Scalable Process
- By: Matt Tenney
- Narrated by: Matt Tenney
- Length: 5 hrs and 50 mins
- Unabridged
-
Overall0 out of 5 stars 0
-
Performance0 out of 5 stars 0
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Story0 out of 5 stars 0
Inspire Greatness is a practical guide to consistently bringing out the best in team members while also helping you and other leaders in your organization realize deep meaning and fulfillment at work.
By: Matt Tenney
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The Power of Positive Confrontation
- The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition
- By: Barbara Pachter
- Narrated by: Barbara Pachter
- Length: 8 hrs and 5 mins
- Unabridged
-
Overall4.5 out of 5 stars 113
-
Performance4.5 out of 5 stars 100
-
Story4.5 out of 5 stars 99
This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.
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1 out of 5 stars
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DO NOT BUY THIS BOOK!!!
- By RC2019 on 02-11-19
By: Barbara Pachter
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HBR's 10 Must Reads on Strengthening Your Soft Skills
- HBR's 10 Must Reads Series
- By: Harvard Business Review
- Narrated by: Rebecca Lam, Tim Lounibos
- Length: 4 hrs and 28 mins
- Unabridged
-
Overall5 out of 5 stars 1
-
Performance5 out of 5 stars 1
-
Story5 out of 5 stars 1
Strengthen your soft skills and reach your leadership potential. If you listen to nothing else on developing your interpersonal skills, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you identify your social and emotional strengths and weaknesses, approach them with a learning mindset, and become a more effective leader today.
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Own the Room
- Discover Your Signature Voice to Master Your Leadership Presence
- By: Amy Jen Su, Muriel Maignan Wilkins
- Narrated by: Karen Saltus
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall3.5 out of 5 stars 123
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Performance4 out of 5 stars 96
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Story4 out of 5 stars 96
People are drawn to, and influenced by, leaders who communicate authentically, connect with people, and have immediate impact. So how do you become one? How can you learn to “own the room?” This book will help you develop your leadership presence. The authors offer a simple and compelling framework as well as practices for developing your "signature voice." Wherever you sit in an organization, you can develop presence if you are able to do two things well: demonstrate your authentic value and distinction; and connect to others in a positive way.
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1 out of 5 stars
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WARNING: Not suitable for an audible book
- By Justin on 09-06-13
By: Amy Jen Su, and others
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