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Steven Gaffney, CEO of the Steven Gaffney Company, is the leading expert on creating Consistently High Achieving Organizations (CHAO)™ including high-achieving teams, honest communication, and change leadership. He is one of the few leadership experts that can guarantee results.
With almost 30 years of experience, Steven has become the go-to person and trusted advisor for countless top leaders and executive teams from Fortune 500 companies, associations, U.S. government agencies, and the military. He is also a highly regarded author and a sought-after speaker.
Steven has made complex challenges easy and predictable to solve. He created Consistently High Achieving Teams (CHAT)®, Powerful Culture®, 2-hour and 18-minute Strategy™, and the legendary course, “The Fish Isn’t Sick…The Water is Dirty” on how to have honest, open communication and resolve issues with anyone. He is an authority on issues from team achievement and thriving cultures to leading change and daily innovation.
Thousands of people have credited Steven Gaffney’s speeches, seminars, TV and radio appearances, and books with making immediate and lasting changes in their organizations and personal lives. He is a cancer survivor, and as a recognition of his contributions, he received the Celebration of Life Award.
Steven’s latest book, "Unconditional Power: A Formula for Thriving in Any Situation, No Matter How Frustrating, Complex, and Unpredictable," is based on his work with organizations operating in an array of sectors and establishes a blueprint to overcome any obstacles and leading others to do the same.
Early Struggles and Inspiration:
It is easy to assume that Steven was born a great communicator and always had a way with people. This could not be further from the truth.
By the age of three, Steven had major speech problems. The first doctor declared him “mentally retarded” and advised enrolling him in classes for special needs. His parents decided to get a second opinion, which resulted in finding that the true issue was hearing loss from recurrent ear infections. After undergoing multiple surgeries and participating in speech therapy at Easter Seals, Steven began to get back on track and speak correctly. However, because of this delay and being a scrawny, nerdy kid, Steven didn’t connect well with people and was badly bullied.
Steven’s engineering father, who received many patents for his work, and his brilliant mother patiently helped him problem-solve so he wasn’t left behind.
A pivotal experience occurred during his time at James Madison University. Shortly after joining a fraternity, Steven discovered his fraternity acceptance was not due to genuine affinity, but rather sympathy. This revelation sparked a turning point in Steven's life. He realized that he needed to take responsibility and apply the engineering, scientific way of thinking that he’s learned from his parents to human relationship issues. By his junior year, he became president of his fraternity.
This early experience set him on a course to figuring out many other formulas that helped him change his life and eventually countless others. He ventured into entrepreneurship and applied this engineering, scientific mindset to resolving human relationship issues and achieving team and organizational success, which has now become the backbone of the Steven Gaffney Company and Steven Gaffney Worldwide.
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