-
An Education in Service Management
- A Guide to Building a Successful Service Management Career and Delivering Organisational Success
- Narrado por: Andrew Kingston
- Duración: 5 h y 31 m
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
Exclusivo para miembros Prime: ¿Nuevo en Audible? Obtén 2 audiolibros gratis con tu prueba.
An Education in Service Management
Compra ahora por $19.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Resumen del Editor
An Education in Service Management - A guide to building a successful service management career and delivering organizational success
IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organizations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.
ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:
- Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;
- ITSM roles vary from service desk analyst to chief technology officer or consultant; and
- As a CTO, a CIO or an organizational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
Relacionado con este tema
-
The Art of War
- De: Sun Tzu
- Narrado por: Aidan Gillen
- Duración: 1 h y 7 m
- Versión completa
-
General4.5 out of 5 stars 41,084
-
Narración:4.5 out of 5 stars 34,010
-
Historia4.5 out of 5 stars 33,591
The 13 chapters of The Art of War, each devoted to one aspect of warfare, were compiled by the high-ranking Chinese military general, strategist, and philosopher Sun-Tzu. In spite of its battlefield specificity, The Art of War has found new life in the modern age, with leaders in fields as wide and far-reaching as world politics, human psychology, and corporate strategy finding valuable insight in its timeworn words.
-
5 out of 5 stars
-
The actual book The Art of War, not a commentary
- De Fred271 en 12-31-19
De: Sun Tzu
-
Never Finished
- Unshackle Your Mind and Win the War Within
- De: David Goggins
- Narrado por: David Goggins, Adam Skolnick, Jacqueline Gardner
- Duración: 11 h y 6 m
- Versión completa
-
General5 out of 5 stars 29,406
-
Narración:5 out of 5 stars 26,308
-
Historia5 out of 5 stars 26,217
Can’t Hurt Me, David Goggins’ smash hit memoir, demonstrated how much untapped ability we all have but was merely an introduction to the power of the mind. In Never Finished, Goggins takes you inside his Mental Lab, where he developed the philosophy, psychology, and strategies that enabled him to learn that what he thought was his limit was only his beginning and that the quest for greatness is unending.
-
5 out of 5 stars
-
He did it again!
- De Christian C. en 12-06-22
De: David Goggins
-
The 6 Habits of Growth
- De: Brendon Burchard
- Narrado por: Brendon Burchard
- Duración: 5 h y 4 m
- Grabación Original
-
General4.5 out of 5 stars 6,012
-
Narración:5 out of 5 stars 5,308
-
Historia4.5 out of 5 stars 5,265
The world’s leading high-performance coach and multiple New York Times best-selling author Brendon Burchard delivers the six habits of personal growth that will help you create the life of your dreams. Forged from Brendon Burchard’s personal experiences, data from his GrowthDay app, and his many years as a high-performance coach, The 6 Habits of Growth presents the tools you need to construct the life of your dreams.
-
2 out of 5 stars
-
Don’t bother
- De B. Sharpe en 10-30-22
De: Brendon Burchard
-
F--k Your Feelings: Master Your Mind, Accomplish Anything and Become a More Significant Human
- De: Ryan Munsey
- Narrado por: Ryan Munsey
- Duración: 9 h y 15 m
- Versión completa
-
General4.5 out of 5 stars 1,455
-
Narración:4.5 out of 5 stars 1,230
-
Historia4.5 out of 5 stars 1,222
95 percent of decisions are based on feelings. Not logic. Not rational thought. Feelings. Can you feel the pull of emotions, hunger, guilt, pain, jealously, depression, and everything else weighing on every decision that you make? Business owners, entrepreneurs, regular people looking to get in shape, anyone with a goal that isn't terrified of tough love - you need to listen to F--k Your Feelings - as soon as possible! In this audiobook you'll learn how to use personal mind control techniques to control the way your brain is wired and much more.
-
5 out of 5 stars
-
Science heavy for those of us who want the why
- De Beth T. Irwin en 10-29-18
De: Ryan Munsey
-
Traction
- Get a Grip on Your Business
- De: Gino Wickman
- Narrado por: Kevin Pierce
- Duración: 6 h y 56 m
- Versión completa
-
General4.5 out of 5 stars 7,336
-
Narración:4.5 out of 5 stars 6,075
-
Historia4.5 out of 5 stars 5,995
Do you have a grip on your business, or does your business have a grip on you? All entrepreneurs and business leaders face similar frustrations: personnel conflict, profit woes, and inadequate growth. Decisions never seem to get made, or once made, fail to be properly implemented. But there is a solution. It’s not complicated or theoretical.
-
3 out of 5 stars
-
this is for 50+ employee companies, not small ones
- De Ryan Taft en 03-06-18
De: Gino Wickman
-
Worthy
- How to Believe You Are Enough and Transform Your Life
- De: Jamie Kern Lima
- Narrado por: Jamie Kern Lima
- Duración: 11 h y 26 m
- Versión completa
-
General4.5 out of 5 stars 679
-
Narración:4.5 out of 5 stars 641
-
Historia4.5 out of 5 stars 641
Author Jamie Kern Lima's first, instant New York Times bestselling book Believe It, captured her journey of going from Denny's waitress to billion-dollar entrepreneur by learning to believe in herself. And now her second, much-anticipated, upcoming book Worthy, is the playbook for how YOU can believe in YOU! If you've ever struggled with self-doubt, felt like you don't have what it takes...or that who you truly are isn't enough, even if you're really good at hiding it from the world, WORTHY is for you.
-
5 out of 5 stars
-
💫 We're so WORTHY! 🦋 Listen - Read - Share 🔆
- De Diana Yin en 02-22-24
De: Jamie Kern Lima
-
The Art of War
- De: Sun Tzu
- Narrado por: Aidan Gillen
- Duración: 1 h y 7 m
- Versión completa
-
General4.5 out of 5 stars 41,084
-
Narración:4.5 out of 5 stars 34,010
-
Historia4.5 out of 5 stars 33,591
The 13 chapters of The Art of War, each devoted to one aspect of warfare, were compiled by the high-ranking Chinese military general, strategist, and philosopher Sun-Tzu. In spite of its battlefield specificity, The Art of War has found new life in the modern age, with leaders in fields as wide and far-reaching as world politics, human psychology, and corporate strategy finding valuable insight in its timeworn words.
-
5 out of 5 stars
-
The actual book The Art of War, not a commentary
- De Fred271 en 12-31-19
De: Sun Tzu
-
Never Finished
- Unshackle Your Mind and Win the War Within
- De: David Goggins
- Narrado por: David Goggins, Adam Skolnick, Jacqueline Gardner
- Duración: 11 h y 6 m
- Versión completa
-
General5 out of 5 stars 29,406
-
Narración:5 out of 5 stars 26,308
-
Historia5 out of 5 stars 26,217
Can’t Hurt Me, David Goggins’ smash hit memoir, demonstrated how much untapped ability we all have but was merely an introduction to the power of the mind. In Never Finished, Goggins takes you inside his Mental Lab, where he developed the philosophy, psychology, and strategies that enabled him to learn that what he thought was his limit was only his beginning and that the quest for greatness is unending.
-
5 out of 5 stars
-
He did it again!
- De Christian C. en 12-06-22
De: David Goggins
-
The 6 Habits of Growth
- De: Brendon Burchard
- Narrado por: Brendon Burchard
- Duración: 5 h y 4 m
- Grabación Original
-
General4.5 out of 5 stars 6,012
-
Narración:5 out of 5 stars 5,308
-
Historia4.5 out of 5 stars 5,265
The world’s leading high-performance coach and multiple New York Times best-selling author Brendon Burchard delivers the six habits of personal growth that will help you create the life of your dreams. Forged from Brendon Burchard’s personal experiences, data from his GrowthDay app, and his many years as a high-performance coach, The 6 Habits of Growth presents the tools you need to construct the life of your dreams.
-
2 out of 5 stars
-
Don’t bother
- De B. Sharpe en 10-30-22
De: Brendon Burchard
-
F--k Your Feelings: Master Your Mind, Accomplish Anything and Become a More Significant Human
- De: Ryan Munsey
- Narrado por: Ryan Munsey
- Duración: 9 h y 15 m
- Versión completa
-
General4.5 out of 5 stars 1,455
-
Narración:4.5 out of 5 stars 1,230
-
Historia4.5 out of 5 stars 1,222
95 percent of decisions are based on feelings. Not logic. Not rational thought. Feelings. Can you feel the pull of emotions, hunger, guilt, pain, jealously, depression, and everything else weighing on every decision that you make? Business owners, entrepreneurs, regular people looking to get in shape, anyone with a goal that isn't terrified of tough love - you need to listen to F--k Your Feelings - as soon as possible! In this audiobook you'll learn how to use personal mind control techniques to control the way your brain is wired and much more.
-
5 out of 5 stars
-
Science heavy for those of us who want the why
- De Beth T. Irwin en 10-29-18
De: Ryan Munsey
-
Traction
- Get a Grip on Your Business
- De: Gino Wickman
- Narrado por: Kevin Pierce
- Duración: 6 h y 56 m
- Versión completa
-
General4.5 out of 5 stars 7,336
-
Narración:4.5 out of 5 stars 6,075
-
Historia4.5 out of 5 stars 5,995
Do you have a grip on your business, or does your business have a grip on you? All entrepreneurs and business leaders face similar frustrations: personnel conflict, profit woes, and inadequate growth. Decisions never seem to get made, or once made, fail to be properly implemented. But there is a solution. It’s not complicated or theoretical.
-
3 out of 5 stars
-
this is for 50+ employee companies, not small ones
- De Ryan Taft en 03-06-18
De: Gino Wickman
-
Worthy
- How to Believe You Are Enough and Transform Your Life
- De: Jamie Kern Lima
- Narrado por: Jamie Kern Lima
- Duración: 11 h y 26 m
- Versión completa
-
General4.5 out of 5 stars 679
-
Narración:4.5 out of 5 stars 641
-
Historia4.5 out of 5 stars 641
Author Jamie Kern Lima's first, instant New York Times bestselling book Believe It, captured her journey of going from Denny's waitress to billion-dollar entrepreneur by learning to believe in herself. And now her second, much-anticipated, upcoming book Worthy, is the playbook for how YOU can believe in YOU! If you've ever struggled with self-doubt, felt like you don't have what it takes...or that who you truly are isn't enough, even if you're really good at hiding it from the world, WORTHY is for you.
-
5 out of 5 stars
-
💫 We're so WORTHY! 🦋 Listen - Read - Share 🔆
- De Diana Yin en 02-22-24
De: Jamie Kern Lima
-
Going Infinite
- The Rise and Fall of a New Tycoon
- De: Michael Lewis
- Narrado por: Michael Lewis
- Duración: 9 h y 35 m
- Versión completa
-
General4.5 out of 5 stars 1,960
-
Narración:4.5 out of 5 stars 1,763
-
Historia4 out of 5 stars 1,761
When Michael Lewis first met him, Sam Bankman-Fried was the world’s youngest billionaire and crypto’s Gatsby. CEOs, celebrities, and leaders of small countries all vied for his time and cash after he catapulted, practically overnight, onto the Forbes billionaire list. Who was this rumpled guy in cargo shorts and limp white socks, whose eyes twitched across Zoom meetings as he played video games on the side?
-
1 out of 5 stars
-
really expected more rigor from Michael Lewis
- De Wowhello en 10-04-23
De: Michael Lewis
-
12 Months to $1 Million
- How to Pick a Winning Product, Build a Real Business, and Become a Seven-Figure Entrepreneur
- De: Ryan Daniel Moran
- Narrado por: Ryan Daniel Moran
- Duración: 7 h y 38 m
- Versión completa
-
General5 out of 5 stars 3,690
-
Narración:5 out of 5 stars 3,182
-
Historia5 out of 5 stars 3,166
By cutting out the noise and providing a clear and proven plan, this road map helps even brand-new entrepreneurs make decisions quickly, get their product up for sale, and launch it to a crowd that is ready and waiting to buy. This one-year plan will guide you through the three stages to your first $1 million: the Grind (months 0-4), the Growth (months 5-8), and the Gold (months 9-12). If your goal is to be a full-time entrepreneur, get ready for one chaotic, stressful, and rewarding year. If you have the guts to complete it, you will be the proud owner of a million-dollar business.
-
4 out of 5 stars
-
Good, but a Little Misleading
- De Chris Love en 11-28-20
-
The Daily Stoic
- 366 Meditations on Wisdom, Perseverance, and the Art of Living
- De: Ryan Holiday, Stephen Hanselman
- Narrado por: Brian Holsopple
- Duración: 10 h y 6 m
- Versión completa
-
General5 out of 5 stars 3,179
-
Narración:4.5 out of 5 stars 2,664
-
Historia5 out of 5 stars 2,629
Why have history's greatest minds - from George Washington to Frederick the Great to Ralph Waldo Emerson along with today's top performers, from Super Bowl-winning football coaches to CEOs and celebrities - embraced the wisdom of the ancient Stoics? Because they realize that the most valuable wisdom is timeless and that philosophy is for living a better life, not a classroom exercise. The Daily Stoic offers a daily devotional of Stoic insights and exercises, featuring all-new translations.
-
2 out of 5 stars
-
Not well made as audio
- De Andreas en 12-27-16
De: Ryan Holiday, y otros
-
Take Control of Your Life
- How to Silence Fear and Win the Mental Game
- De: Mel Robbins
- Narrado por: Mel Robbins
- Duración: 10 h y 3 m
- Versión completa
-
General5 out of 5 stars 18,882
-
Narración:5 out of 5 stars 16,254
-
Historia5 out of 5 stars 16,114
Mel Robbins is back! The international bestselling phenomenon and creator of The Five Second Rule and Kick Ass with Mel Robbins returns to help you tackle the single biggest obstacle you face: fear. This life-changing Audible Original features a powerful mix of one-on-one life-coaching sessions and a personal narrative with vital take-aways that you can start using immediately.
-
5 out of 5 stars
-
Stop living in fear
- De Nike7 en 02-08-19
De: Mel Robbins
-
The Creature from Jekyll Island
- A Second Look at the Federal Reserve
- De: G. Edward Griffin
- Narrado por: Mark Bramhall
- Duración: 24 h y 21 m
- Versión completa
-
General4.5 out of 5 stars 5,813
-
Narración:5 out of 5 stars 5,125
-
Historia4.5 out of 5 stars 5,122
This classic expose of the Fed has become one of the best-selling books in its category of all time. Where does money come from? Where does it go? Who makes it? The money magician's secrets are unveiled. Here is a close look at their mirrors and smoke machines, the pulleys, cogs, and wheels that create the grand illusion called money. A boring subject? Just wait. You'll be hooked in five minutes. It reads like a detective story - which it really is, but it's all true.
-
1 out of 5 stars
-
Lost confidence in author
- De Amazon Customer en 07-11-20
-
The Millionaire Fastlane: Crack the Code to Wealth and Live Rich for a Lifetime
- De: MJ DeMarco
- Narrado por: MJ DeMarco
- Duración: 12 h y 46 m
- Versión completa
-
General4.5 out of 5 stars 8,424
-
Narración:4.5 out of 5 stars 7,258
-
Historia4.5 out of 5 stars 7,226
Since you were old enough to hold a job, you've been hoodwinked to believe that wealth can be created by blindly trusting in the uncontrollable and unpredictable markets: the housing market, the stock market, and the job market. I call this soul-sucking, dream-stealing dogma "The Slowlane" - an impotent financial gamble that dubiously promises wealth in a wheelchair. For those who don't want a lifetime subscription to "settle-for-less", there is an alternative.
-
5 out of 5 stars
-
Excellent!
- De Iray007 en 09-22-15
De: MJ DeMarco
-
Caffeine
- How Caffeine Created the Modern World
- De: Michael Pollan
- Narrado por: Michael Pollan
- Duración: 2 h y 2 m
- Grabación Original
-
General4.5 out of 5 stars 42,412
-
Narración:4.5 out of 5 stars 36,538
-
Historia4.5 out of 5 stars 36,370
Michael Pollan, known for his best-selling nonfiction audio, including The Omnivores Dilemma and How to Change Your Mind, conceived and wrote Caffeine: How Caffeine Created the Modern World as an Audible Original. In this controversial and exciting listen, Pollan explores caffeine’s power as the most-used drug in the world - and the only one we give to children (in soda pop) as a treat.
-
2 out of 5 stars
-
Leaves much to be desired
- De Melody H en 02-02-20
De: Michael Pollan
-
Plan Your Year Like a Millionaire
- De: Rachel Rodgers
- Narrado por: Rachel Rodgers
- Duración: 2 h
- Grabación Original
-
General4.5 out of 5 stars 1,293
-
Narración:4.5 out of 5 stars 1,251
-
Historia4.5 out of 5 stars 1,250
Plan Like a Millionaire is part of a riveting three-part series, and it's all about elevating your game and setting goals like a seven-figure earner. In this wealth-inspiring listening journey, Rachel reveals the secrets of how to set goals, manage time wisely, build essential support systems, break free from financial constraints, and make savvy money decisions.
-
3 out of 5 stars
-
Feel Good Book, only
- De Maggie en 01-06-24
De: Rachel Rodgers
-
Indistractable
- How to Control Your Attention and Choose Your Life
- De: Nir Eyal, Julie Li
- Narrado por: Nir Eyal
- Duración: 5 h y 15 m
- Versión completa
-
General4.5 out of 5 stars 9,244
-
Narración:4.5 out of 5 stars 7,900
-
Historia4.5 out of 5 stars 7,844
In Indistractable, Eyal reveals the hidden psychology driving us to distraction. He describes why solving the problem is not as simple as swearing off our devices: Abstinence is impractical and often makes us want more. Eyal lays bare the secret of finally doing what you say you will do with a four-step, research-backed model. Indistractable reveals the key to getting the best out of technology, without letting it get the best of us.
-
1 out of 5 stars
-
Nothing new...
- De Erica en 12-24-19
De: Nir Eyal, y otros
-
Tools of Titans
- The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers
- De: Tim Ferriss
- Narrado por: Ray Porter, Kaleo Griffith, Tim Ferriss, y otros
- Duración: 22 h y 41 m
- Versión completa
-
General4.5 out of 5 stars 3,894
-
Narración:4.5 out of 5 stars 3,266
-
Historia4.5 out of 5 stars 3,241
The latest groundbreaking tome from Tim Ferriss, the number-one New York Times best-selling author of The 4-Hour Workweek. For the last two years, I've interviewed more than 200 world-class performers for my podcast, The Tim Ferriss Show. The guests range from super celebs (Jamie Foxx, Arnold Schwarzenegger, etc.) and athletes (icons of powerlifting, gymnastics, surfing, etc.) to legendary Special Operations commanders and black-market biochemists. For most of my guests, it’s the first time they’ve agreed to a two-to-three-hour interview.
-
3 out of 5 stars
-
If I could sum it up: too much of a good thing
- De Brian Sachetta en 06-08-20
De: Tim Ferriss
-
Your First 90 Days Managing People
- A New Manager's Guide to Impactful Leadership
- De: Dr. CK Bray
- Narrado por: Michael Crouch
- Duración: 3 h y 14 m
- Versión completa
-
General5 out of 5 stars 16
-
Narración:5 out of 5 stars 16
-
Historia5 out of 5 stars 16
How do you run a big meeting? Help your employees meet their goals? Hire someone? Master these skills and more with this indispensable guide to the first 30, 60, and 90 days in your new management role. Jump into the job with confidence as you navigate the dos and don'ts of first-time managers, learn to communicate effectively, delegate responsibilities clearly, and build the 5 qualities all great bosses have.
-
5 out of 5 stars
-
Good foundation for people manager
- De Wendy Aprilliono Feryanto en 08-23-24
De: Dr. CK Bray
-
Declare War on Yourself
- How to Get Your Act and Life Together to Become a Better Version of Yourself
- De: Marc Summers
- Narrado por: Marc Summers
- Duración: 8 h y 19 m
- Versión completa
-
General4.5 out of 5 stars 1,161
-
Narración:4.5 out of 5 stars 979
-
Historia4.5 out of 5 stars 969
In Declare War on Yourself, you'll learn what it means to actually "have your act together" and how it helps you get the life you actually want, why only 3% of us actually have our life together and the rest of us can't figure it out, why society's definition of "having your act together" leads you in the wrong direction, and more!
-
1 out of 5 stars
-
Not great...
- De Owen Lee Naidoo en 10-31-18
De: Marc Summers