Our next mini-series: Integrated Healthcare, starts today.

Our guest today is Jay Seemann, the Vice President of Market Access and Value at Beigene. He joins us today to discuss the development of patient service models that improve access to specialty medicines. Jay shares his extensive experience and insights into the evolving role of patient service centers, or hubs, in healthcare.

We dive into the primary functions of these hubs, emphasizing their importance in navigating the complex healthcare landscape to remove barriers for patients. Jay explains how these centers have transitioned from basic transactional services to comprehensive support systems that address the entire patient journey, including insurance navigation, copay assistance, and psychosocial support.

We also explore:

• the significant impact of recent legislative changes, such as the Inflation Reduction Act, on patient services and the broader healthcare system
• the need for agile and customized patient support programs that adapt to individual patient needs, including those of caregivers
• the importance of experience in specific disease states
• critical issues like patient adherence, the evolving nature of chronic disease management, and the financial toxicity many patients face

Tune in to "HealthTech Check Up" and gain insights into the challenges and opportunities shaping the future of healthcare from different perspectives!