• S2 E441: Encore Episode - Should you automate the customer experience?

  • Jun 3 2020
  • Duración: 7 m
  • Podcast

S2 E441: Encore Episode - Should you automate the customer experience?

  • Resumen

  • We know that an Ultimate Customer Experience ® has to be consistently delivered — it cannot be a random occurrence. That’s one way that automation and AI can help a business of any size. However, we also know that customers want humanity and transparency. On today’s PROJECT DISTINCT, Scott McKain addresses that conundrum, and offers some thoughts on how we walk that fine line between efficiency and engagement.

    Más Menos

Lo que los oyentes dicen sobre S2 E441: Encore Episode - Should you automate the customer experience?

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.