• Two years after 988 became the national mental health crisis hotline, Minnesota counselors see steady rise in calls

  • Jul 16 2024
  • Duración: 11 m
  • Podcast

Two years after 988 became the national mental health crisis hotline, Minnesota counselors see steady rise in calls Por arte de portada

Two years after 988 became the national mental health crisis hotline, Minnesota counselors see steady rise in calls

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  • Two years ago on July 16, 988 became the number to call for people anywhere in the country who are experiencing mental health crises. The suicide and crisis lifeline now also has a text and chat component.


    In 2023, 988 call centers in Minnesota answered more than 53,000 calls, chats and texts, according to the Department of Health, which is a 74 percent increase from 2022.


    For most of those calls, the situation was considered stable after the call or chat. For about four percent of the calls, a mobile crisis team responded in person, and about one percent of the time the call was transferred to 911.


    MPR News host Cathy Wurzer was joined by one of the counselors on the other end of the line explain how the resource works in the state.


    Jamie Drewlow is the text and chat supervisor for First Call for Help, a call center based in Grand Rapids that responds to people from all over the state. Sidney Frye II also joined the show. She leads Olmsted County’s community outreach team.
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