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Klartext im Vertrieb
- Wie Sie mit entwaffnender Ehrlichkeit Vertrauen aufbauen und Kunden gewinnen
- Narrado por: Stephan Kober
- Duración: 6 h y 25 m
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Resumen del Editor
Dieses Hörbuch ist der Befreiungsschlag in Ihrer Kundenkommunikation: keine Worthülsen, Beschönigungen, Lügen und einseitig positiven Darstellungen mehr, stattdessen Ehrlichkeit, die sofort Vertrauen schafft und Kunden positiv verblüfft.
Denn Verkaufen wird häufig mit psychologischen Tricks in Verbindung gebracht, und das Misstrauen bei Kunden ist entsprechend groß. Hier erfahren Sie, wie Sie mit der Strahlkraft von klaren Worten Ihre Kundenbeziehungen auf ein neues Level heben und Umsätze steigern können, indem Sie weichgespülte Formulierungen eliminieren und durch ehrliche Aussagen ersetzen. Sie lernen, Ihr Gegenüber bezüglich der Wahrheitsverträglichkeit bestmöglich einzuschätzen, um schnell zu entscheiden, wie viel Ehrlichkeit in der jeweiligen Situation angebracht ist - als Vertriebschef, Verkäufer und Privatperson. Auch Unternehmen können auf diese Weise ihre Anziehungskraft als Arbeitgeber für die besten (Verkaufs-)Talente steigern.
Mit anschaulichen Praxisbeispielen, Formulierungsvorschlägen, konkreten Tipps - und einer Prise Humor.
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