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Lectures on Business Communication Skills [Russian Edition]
- Narrado por: Alexander Kazakov
- Duración: 4 h y 11 m
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Lectures on Business Communication Skills [Russian Edition]
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Resumen del Editor
Kurs polezen dlja ljudej, vedushhih vazhnye peregovory: menedzheram, rukovoditeljam vseh urovnej. Kurs prizvan sdelat' Vas vostrebovannym i vysokooplachivaemym specialistom na rynke truda. Soderzhanie: 1. Delovaja jetika. Osnovnye ponjatija i principy, 2. Mezhlichnostnye otnoshenija i ih zakonomernosti, 3. Problemy delovyh otnoshenij, 4. Social'naja otvetstvennost' organizacij, 5. Jeticheskie normy v organizacii i ih optimizacija, 6. Jetika organizacii i rukovoditelja, 7. Reshenie konfliktnyh situacij, 8. Obshhenie kak kategorija, 9. Kul'tura delovogo obshhenija, 10. Vidy delovogo obshhenija, 11. Ritorika. Kul'tura rechi v delovom obshhenii, 12. Osnovy neverbal'nogo obshhenija, 13. Osobennosti neverbal'nogo obshhenija. Vizual'nyj kontakt, 14. Osobennosti raspolozhenija ljudej pri neverbal'nom obshhenii, 15. Telefonnye peregovory. Osobennosti i normy, 16. Navyki delovogo pis'ma, 17. Osnovnye priznaki manipuljacii v obshhenii, 18. Sposoby nejtralizacii manipuljacij i sozdanie doveritel'nyh otnoshenij, 19. Pravila podgotovki publichnyh vystuplenij, 20. Podgotovka i provedenie delovoj besedy. Sobesedovanie, 21. Provedenie sluzhebnyh soveshhanij i peregovorov, 22. Kak pravil'no kritikovat', 23. Imidzh delovogo cheloveka, 24. Jetiket privetstvij. Vizitnaja kartochka delovogo cheloveka, 25. Vneshnij vid delovogo cheloveka. Osobennosti vneshnego oblika delovoj zhenshhiny, 26. Povedenie v obshhestvennyh mestah, 27. Delovoe partnerstvo s inostrannymi organizacijami, 28. Jetiket delovyh priemov, 29. Kak govorit' komplimenty i vruchat' podarki, 30. Obshhij vyvod.
Please note: This audiobook is in Russian.
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