The Product-Led Organization
Drive Growth by Putting Product at the Center of Your Customer Experience
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Narrado por:
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Basil Sands
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De:
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Todd Olson
Acerca de esta escucha
There's a common strategy used by the fastest growing and most successful businesses of our time. These companies are building their entire customer experience around their digital products, delivering software that is simple, intuitive, and delightful, and that anticipates and exceeds the evolving needs of users. Product-led organizations make their products the vehicle for acquiring and retaining customers, driving growth, and influencing organizational priorities. They represent the future of business in a digital-first world.
This book is meant to help you transform your company into a product-led organization, helping to drive growth for your business and advance your own career. It provides: a holistic view of the quantitative and qualitative insights teams need to make better decisions and shape better product experiences; a guide to setting goals for product success and measuring progress toward meeting them; a playbook for incorporating sales and marketing activities, service and support, as well as onboarding and education into the product; strategies for soliciting, organizing, and prioritizing feedback from customers and other stakeholders; and how to use those inputs to create an effective product road map.
©2021 Pendo.io, Inc. (P)2020 Gildan MediaLos oyentes también disfrutaron...
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In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
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If you are a CXer, you have to read/listen to it
- De Shirley Campbell en 05-26-23
De: Matthew Dixon, y otros
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Design Thinking in Business and IT: Overview, Techniques and Example Workshop
- De: Florian Heuer
- Narrado por: Bryan Stout
- Duración: 1 h y 4 m
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Historia
You might've talked about innovation with your IT department or software development agency lately and the words "design thinking" were surely mentioned. So what is it? Just another piece of business jargon to add to your arsenal or a useful tool? Or maybe even an overestimated hype? Nowadays every organization or business runs into a myriad of problems as business models become increasingly more complex. Globalization and advances in communication and technology, all add up to creating unique opportunities but also new challenges that are not easy to solve applying the old tested methods.
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Basic design thinking lesson
- De Preston en 04-09-16
De: Florian Heuer
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Shortcut Your Startup
- Speed Up Success with Unconventional Advice from the Trenches
- De: Carter Reum, Courtney Reum
- Narrado por: Carter Reum
- Duración: 6 h y 55 m
- Versión completa
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Courtney and Carter Reum have years of experience in the field, from investing in over 130 companies, including Lyft, Pinterest, Warby Parker, and ClassPass, to driving the success of their own liquor brand, VEEV Spirits. The Reum brothers have learned from every triumph and tribulation and over the years have developed an effective and easy-to-understand guide to help entrepreneurs through the startup journey from inception to sale.
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A must read for start ups
- De Dave en 02-09-18
De: Carter Reum, y otros
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Solving Problems with Design Thinking
- Ten Stories of What Works
- De: Jeanne Liedtka, Andrew King, Kevin Bennett
- Narrado por: Dina Pearlman
- Duración: 7 h y 19 m
- Versión completa
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Historia
Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can directly affect business results. Yet most managers lack a real sense of how to put this new approach to use for issues other than product development and sales growth. Solving Problems with Design Thinking details 10 real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations.
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Excellent book for design thinkers
- De Amazon Customer en 11-16-16
De: Jeanne Liedtka, y otros
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Snap Selling
- Speed Up Sales and Win More Business with Today's Frazzled Customers
- De: Jill Konrath
- Narrado por: Jill Konrath
- Duración: 6 h y 15 m
- Versión completa
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Historia
Selling is tougher than ever before. Potential customers are under extreme pressure to do more with less money, less time, and fewer resources, and they're wary of anyone who tries to get them to buy or change anything. Under such extreme conditions, yesterday's sales strategies no longer work. Sales strategist Jill Konrath tells you how to overcome obstacles, get more appointments, speed up decisions, and win sales with today's short-fused, frazzled customers.
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OK sales book with some good take aways
- De Glenn en 05-22-11
De: Jill Konrath
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What Customers Crave
- How to Create Relevant and Memorable Experiences at Every Touchpoint
- De: Nicholas J. Webb
- Narrado por: James Foster
- Duración: 7 h y 1 m
- Versión completa
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The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success
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Must read if you are looking for a way to improve your business
- De Anonymous User en 05-06-20
De: Nicholas J. Webb
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Lo que los oyentes dicen sobre The Product-Led Organization
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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- Scott Hansen
- 08-23-21
A book I Will Listen To Many Times
As a Learning and Development professional for a cloud-based company , I went into this book fully believing the content related to my day-to-day working life but even with that expectation I was still taken aback by how much this changed my view of my role. It has fundamentally altered how I see myself serving both my company and my learner's.
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- Anonymous User
- 10-20-24
Product led org is the best way to achieve radical customer centricity
Phenomenal book that provides the vision, strategy, frameworks tactics and supporting data / insights to enable a leader to operationalize efforts to drive a company’s evolution to product led.
Listened to it and just bought a hard copy so I can revisit it multiple times and take notes!
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- Anonymous User
- 08-14-23
Practical advice on becoming product-led
This is a good book with lots of practical advice and suggestions on becoming product-led
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- Benj
- 11-10-23
Gold everywhere
This book is rare because it is full of golden nuggets of wisdom you can act on today to improve your product strategy. The approach the narrator takes isn’t my favorite but the content is prime so I looked past that.
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- Jennifer Meggison
- 03-05-23
Awesome
I found this book concise and insightful. Super helpful for those beginning a new product journey.
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- Aaron 🚀 The Product Coach
- 12-16-21
Really informative product process
I believe any product organization could benefit from this read. Our entire product, design and engineering team is currently reading it to make use of the principles.
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- Mauro Locarnini
- 02-02-23
Good read, no big discoveries
The book walks you through the world of product management and does a good job to help product people make better use of data (collecting, analyzing, and using).
The occasional references to Pemdo are elegantly done and don’t pollute the writing.
If you are seeking to acquire new ideas on how to push your organization to become more product centric you will get quite some value.
If you’re willing to learn more about the product management role you’ll find it valuable only if you are a beginner.
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- Audun Arly Lund
- 01-14-21
This is too much of a Pendo commercial
I have tried Pendo, it's good. But that's not why I wanted this book. There is a big focus on repeating the same points and not a good enough overview of the actual theory and method for me. Maby this will work for you, but for me this was simply a commercial with some cunsulteeese speak.
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esto le resultó útil a 4 personas