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The Service Desk Handbook
- A Guide to Service Desk Implementation, Management, and Support
- Narrado por: Stephen Perring
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Resumen del Editor
The Service Desk Handbook: A Guide to Service Desk Implementation, Management, and Support provides operational guidance for implementing, managing, and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organization’s needs.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
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Historia
Women can be heroes. When twenty-year-old nursing student Frances “Frankie” McGrath hears these words, it is a revelation. Raised in the sun-drenched, idyllic world of Southern California and sheltered by her conservative parents, she has always prided herself on doing the right thing. But in 1965, the world is changing, and she suddenly dares to imagine a different future for herself. When her brother ships out to serve in Vietnam, she joins the Army Nurse Corps and follows his path.
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WOW. Just Wow
- De Joanne DeVuono en 02-08-24
De: Kristin Hannah
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Atomic Habits
- An Easy & Proven Way to Build Good Habits & Break Bad Ones
- De: James Clear
- Narrado por: James Clear
- Duración: 5 h y 35 m
- Versión completa
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No matter your goals, Atomic Habits offers a proven framework for improving - every day. James Clear, one of the world's leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable results. If you're having trouble changing your habits, the problem isn't you. The problem is your system. Bad habits repeat themselves again and again not because you don't want to change, but because you have the wrong system for change.
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Author went overboard hawking his site
- De CHughes en 06-25-19
De: James Clear
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The Briar Club
- A Novel
- De: Kate Quinn
- Narrado por: Saskia Maarleveld
- Duración: 15 h y 3 m
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Washington, DC, 1950. Everyone keeps to themselves at Briarwood House, a down-at-the-heels all-female boardinghouse in the heart of the nation’s capital where secrets hide behind white picket fences. But when the lovely, mysterious widow Grace March moves into the attic room, she draws her oddball collection of neighbors into unlikely friendship. Grace’s weekly attic-room dinner parties and window-brewed sun tea become a healing balm on all their lives, but she hides a terrible secret of her own.
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History with a dash of sass
- De Elizabeth S. en 07-15-24
De: Kate Quinn
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All the Colors of the Dark
- De: Chris Whitaker
- Narrado por: Edoardo Ballerini
- Duración: 14 h y 37 m
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1975 is a time of change in America. The Vietnam War is ending. Muhammad Ali is fighting Joe Frazier. And in the small town of Monta Clare, Missouri, girls are disappearing. When the daughter of a wealthy family is targeted, the most unlikely hero emerges—Patch, a local boy, who saves the girl, and, in doing so, leaves heartache in his wake. Patch and those who love him soon discover that the line between triumph and tragedy has never been finer. And that their search for answers will lead them to truths that could mean losing one another.
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EXCELLENT!
- De Adrienne R. en 07-02-24
De: Chris Whitaker
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48 Laws of Power
- De: Robert Greene
- Narrado por: Richard Poe
- Duración: 23 h y 6 m
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Amoral, cunning, ruthless, and instructive, this piercing work distills 3,000 years of the history of power into 48 well-explicated laws. This bold volume outlines the laws of power in their unvarnished essence, synthesizing the philosophies of Machiavelli, Sun Tzu, Carl von Clausewitz, and other infamous strategists. The 48 Laws of Power will fascinate any listener interested in gaining, observing, or defending against ultimate control.
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You don't have to be a psychopath to like this.
- De Gaggleframpf en 02-25-16
De: Robert Greene
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Eruption
- De: Michael Crichton, James Patterson
- Narrado por: Scott Brick
- Duración: 10 h y 32 m
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Michael Crichton, creator of Jurassic Park, ER, Twister, and Westworld, had a passion project he’d been pursuing for years, ahead of his untimely passing in 2008. Knowing how special it was, his wife, Sherri Crichton, held back his notes and the partial manuscript until she found the right author to complete it: James Patterson, the world’s most popular storyteller.
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I expected a better story
- De Robert Powers en 06-06-24
De: Michael Crichton, y otros
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The Anxious Generation
- How the Great Rewiring of Childhood Is Causing an Epidemic of Mental Illness
- De: Jonathan Haidt
- Narrado por: Sean Pratt, Jonathan Haidt
- Duración: 10 h y 32 m
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There is no bigger public health story now than the collapse in youth mental health. The numbers are terrifying and dominate our headlines. There has been much debate over how we got here, and what to do next, and bestselling author and social psychologist Jonathan Haidt is at the white-hot center of that discourse. Haidt has spent his career speaking wisdom and truth into the most difficult landscapes—communities polarized by politics and religion, campuses battling culture wars, and now the perfect storm contributing to a public health emergency for Gen Z.
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A Parenting Book for the 2020's
- De Anonymous User en 03-29-24
De: Jonathan Haidt