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Корпоративная культура Toyota. Уроки для других компаний
- Джеффри Лайкер, Майкл Хосеус. Ключевые идеи книги
- Narrado por: Татьяна Маерс
- Duración: 41 m
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Resumen del Editor
Когда на предприятие Toyota приходят экскурсионные группы, восхищенные посетители видят слаженно работающий механизм. Они наблюдают за позитивно настроенными сотрудниками, которых не утомляет и не удручает даже самая монотонная работа. Видят конструктивных бригадиров, которые всегда готовы помочь, но при этом не ограничивают личную ответственность подчиненных. Видят опрятные, безопасные и хорошо организованные места. И кажется, что так может и должно быть на каждом производстве, стоит лишь приложить немного усилий и выпустить соответствующий приказ. На самом деле внешние проявления - лишь вершина айсберга, в основании которого находится кропотливая работа по созданию особой корпоративной системы, построенной на уважении к людям и труду. Книга "Корпоративная культура Toyota. Уроки для других компаний" предлагает познакомиться с основными ценностями корпоративной системы Toyota: бережное отношение к человеческим ресурсам, постоянное совершенствование, внимание к результату и процессу, стремление разобраться в сущности проблем. Книга анализирует процессы, которые приводят к формированию и поддержанию этих ценностей, учит нанимать людей на всю жизнь, выстраивать правильные коммуникации, рассказывает о том, насколько важно учить сотрудников самих распознавать и решать проблемы на начальном этапе, а не "тушить" постоянно возникающие "пожары".
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