In this episode, David Goodman is joined by Stephen Tweed, who is the President and CEO of Leading Homecare, he is an author, speaker, and expert in the home care space and overall, a good guy.

Stephen shares how he got involved in the industry of home care as well as his own experience with raising a child that is physically disabled and uses the services of home care on a daily basis.

Stephen assesses the question of how technology is going to change the home care industry and the innovations that would allow people to provide more effective services while running businesses more efficiently. Home care will always be a person to person kind of business, no technology can really disrupt the industry.

Ten thousand baby boomers a day are turning 65 and the demand for home care is only going to skyrocket through this next generation; unfortunately, caregivers are not rising in number, which brings a challenge to the home care industry. Stephen discusses the different possible approaches to solve this shortage of professional caregivers in the near future.

Stephen details what clients value in a home care company:

• Dependability
• Reliability
• Continuity of care

Stephen dives deep in the importance of continuing research to understand the trends in the home care industry in order for businesses to grow and be more effective.

Mentioned in this episode:

Leading Homecare

Conquering The Crisis: Proven Solutions for Caregiver Recruiting and Retention, Stephen Tweed