In this episode of Comfort Walk and Talk, the hosts Ash, Jeff, and Ben speak with Dan, a retail expert with vast experience in the footwear industry. Dan shares insights from his time at companies like Footlocker and Travelex, emphasizing the importance of understanding customers' needs. Having founded his own retail business, Natural Fit, and collaborating on the launch of Comfort Co, Dan offers valuable perspectives on finding comfort in footwear while prioritizing individual preferences. Tune in to explore how every step towards comfort is a step towards a healthier you.

Discover the best custom-fit shoes with Natural Fit here: https://naturalfitfootwear.com.au/

Stop suffering in uncomfortable shoes! Discover stylish comfort shoes here: https://www.thecomfortco.com.au/

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Timestamps:

[00:00:00] Intro.

[00:02:36] Retail Experience with Footwear.

[00:04:20] In-store vs. online shoe fitting.

[00:08:59] Customer expectations on shoe style.

[00:14:31] Buying shoes from the hardware.

[00:19:23] The importance of foot scanners.

[00:28:29] Retailing footwear needs diversification.

[00:29:44] Tailoring retail to customer needs.