As a young child, a teacher recognized Frank's intellect and shared with his parent, "he needs different work." He was ready to be challenged more.

Frank Wolfe, CEO of Hospitality Financial and Technology Professionals, continues to challenge himself as a leader and encourages growth for HFTP and it's members.

This interview was conducted live from HFTP's largest conference called HITEC (https://hitec.org) in which professionals enhancing technology for the hospitality industry gather.

We discuss growing up, treating people like they want to be treated, meeting housekeepers and presidents of countries, all while remaining true and authentic to his roots.

He mentors people around the world, shows support for his members, and encourages HFTP to act like a start up by taking risks for growth. Finally, the conversation turns toward the impact and benefits of technology for service. It will allow choices for customers and promote even better service delivery as consumers.

More about Frank Wolfe:

He joined HFTP in March 1991 as the association's director of education and became executive vice president/CEO of HFTP in 1994, becoming one of the youngest association CEOs in North America at the time. As CEO, Wolfe oversees the association’s operations and represents the association worldwide at industry events, on industry boards and committees, and via the news media.

As the spokesperson for HFTP, Wolfe frequently speaks on hospitality finance, technology, social media and travel issues to varied audiences and has presented in more than 25 countries. He is also a regular columnist for Hotel Management and The Boardroom magazines. He has been featured in association, conference and industry publications including Convene magazine, Association Management magazine, MeetingTech Online, CIO Review and Hospitality Upgrade magazine. He has appeared on several television network interviews and programs including CNN, CBS, ABC, NBC, TVAsia and Bloomberg. He received CV Magazine's 2019 Corporate Excellence Award for "Most Influential CEO of the Year — Hospitality Finance and Technology."