I was so careful to get his title correct. He didn't mind.

I wanted to share how important his role was. It wasn't his focus.

I wanted to celebrate his accomplishments. He turned toward his team.

One of the most humble individuals I've ever met, yet one of the most empathetically aware leaders I've interviewed.

Today's guest: Joe Youssef, Executive Vice President, Commercial North America for Amadeus’ Hospitality Division. This podcast episode was recorded live at HITEC 2024 from the Charlotte Convention Center in between educational sessions and my keynote presentation. Joe took the time to share with our listeners valuable skills that he has learned during his career, and how others might be able to implement them.

My greatest learnings:

-Why "will" can often be more important than "skill" when finding the right talent

-How the "Jetsons" cartoon influenced his views about technology as a young child

-Growing up in Egypt and feeling the need to always prove himself

-Sharing essential values with his children

-Never forgetting the sacrifices of his parents

-Offering similar sacrifices for others; its not about him as a leader, it is always about HIS TEAM

He has more than two decades of executive experience in travel technology, distribution, strategy, and marketing.
Prior to his current role in Hospitality, Joe served as EVP of BI and Data Solutions as well as the global leader of Strategy, Marketing, and Corporate Development for Hospitality in Amadeus. Leading both the organic and inorganic growth strategies as well as the marketing strategy for Amadeus Hospitality globally.

Having joined Amadeus in 2006, Joe was previously Madrid-based Global Director for Operations and Business Development for the Hospitality division. He has also served as Regional Director - Marketing & Operations, and Markets Director for Middle East and North Africa. As Head of the Arab Air Carriers Organization (AACO) Program, Joe, and his team elevated Amadeus into a regional leadership position in Middle East and Africa region.

Prior to Amadeus, Joe worked for several global blue-chip companies, including American Express Travel, as Director of Operations & Business Travel, SHOWTIME networks and Kanoo Travel.
Joe holds a BA in Business Administration with a major in Marketing from the University of Cairo. He completed executive management post graduate studies at Canfield University in the UK and speaks both English and Arabic fluently.

Connect with Joe on LinkedIn here:

https://www.linkedin.com/in/ahmed-youssef-joe/

More about Amadeus here:

https://amadeus.com/en

This EPISODE SPONSORED BY:

Merch Madness Group

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