This episode of Referrals Done Right is the second half of a two part conversation between Scott and James Bild.

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Episode Markers:
(0:00) - Show Intro
(1:30) - Cloning Our Best Customers
(2:50) - Are You Worthy of a Referral?
(5:30) - Get Specific
(6:35) - Building Your Perfect Customer Avatar
(7:45) - Creating a Wow Experience & Gaining Trust
(10:15) - Incentivizing Referrals For Team
(11:30) - Social Media Approach
(13:45) - Importance of Continuity in Everything You Do
(14:30) - Hire to Your Weaknesses
(16:30) - Be Who You Are
(17:00) - We Are the Media & Sharing Community News
(18:50) - Frequency & Strategy
(20:55) - Memorable Success Story
(22:15) - Social in Recruiting Top Talent


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Scott Grates Links:
Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Insurance Agency Optimization - https://www.agencyoptimization.com/
Scott Grates Website - https://www.scottgrates.com/
Love Living Local - https://www.instagram.com/lovelivinglocal315/
Scott's FB - https://www.facebook.com/scott.grates.1
Instagram - https://www.instagram.com/scottgrates/

James Bild Links:
FB - https://www.facebook.com/jamesbildstatefarm


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The Referrals Done Right Podcast is sharing the secrets to creating infinite opportunities to grow your small business. Hosted by Scott Grates.