4:04 Rob Nixon - who coaches accounting firms

6:44 Where are the offices of TOA Global? How did you decide where to put offices?

10:10 In Entrepreneurs' Organization (EO), you can only give advice if you've actually lived that experience before - good or bad. But you cannot give advice if you've never done it.

10:21 With outsourced functions, what all do ya'll provide? What are accounting firms kind of demanding or really needing right now? What's in high demand?

12:17 What are your thoughts around advisory and how much accounting firms - financial advisors...do you help support that transition towards advisory as well?

15:17 In the U.S., you just throw CPA or EA in a bucket and the client just assumes they do everything, and to me I feel like there should be some more oversights

16:34 Why do firms need to outsource, and what is this kind of crisis that we're in right now?

20:02 A lot of the bigger firms are already outsourcing. Some successfully. Some not. Where is it going wrong, versus how you found it to go right?

22:18 Tell me a little more specifics about how your process works. So, I come to you and I say "Hey, I need a bookkeeper." Do you go find that talent that has the experience level that I'm asking for?

23:10 Who would not be a good fit for outsourcing?

30:40 The role of AI: Are the services and work that you're supplying - is it going to change drastically?

32:32 What would you say is the biggest problem that smaller accounting firms face today?

34:10 Dan Martell, Author of Buy Back Your Time - https://www.BuyBackYourTime.com

37:11 Accounting firms need to be inspirational

39:10 Shirley Koss at TOA Global: https://www.linkedin.com/in/shirleykoss

🔗 Connect with Nick Sinclair

https://www.linkedin.com/in/nicksinclair

🔗 Connect with Dr. Jackie Meyer

Jackie's LinkedIn at https://www.linkedin.com/in/jackiemeyercpa

Jackie on Instagram @jackiemeyerCPA

Jackie’s work at https://www.jackiemeyercpa.com

This episode is brought to you by TaxPlanIQ:

https://www.taxplaniq.com

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In this episode of The Concierge CPA, Jackie Meyer sits down with Nick Sinclair, Founder and CEO of TOA Global, to explore the benefits of outsourcing and how it can help accounting firms scale efficiently. Nick shares his journey from running his own financial planning firm to founding one of the largest global outsourcing firms for accounting professionals.

Nick discusses how to go global with your accounting firm and why outsourcing accounting tasks can help firms overcome the talent shortage and increase capacity. He emphasizes that outsourcing goes beyond just reducing workload—it frees up time for firm owners to focus on higher-value services like tax advisory.

A significant takeaway from the conversation is Nick’s insight into the cultural nuances of working with global teams, particularly in the Philippines, and the importance of integrating these teams into your firm’s culture. He explains how outsourcing has shifted from simply offloading tasks to developing long-term relationships with team members across the globe.

The episode also delves into strategies for successful outsourcing, including setting clear goals, ensuring effective communication, and creating a leadership mindset that fosters collaboration. Whether it’s bookkeeping, tax preparation, or client advisory services, outsourcing allows firms to leverage global talent to maximize efficiency and growth.

If you’re looking to scale your firm, learn how to outsource accounting tasks effectively, and understand the benefits of a global workforce, this episode offers practical