What if all those dropped calls, endless wait times and dead end hotlines every time you try to reach customer service weren’t accidents but part of the plan?

San Francisco! Come to a screening of Drop Dead City followed by a conversation with Roman on Monday, Nov 3. Info and tickets.

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One SEGA employee chronicles the company’s struggles the only way he knows how: by turning it into a game.

San Francisco! Come to a screening of Drop Dead Cityfollowed by a conversation with Roman on Monday, Nov 3. Info and tickets.

Hidden Levels is a production of 99% Invisible and WBUR's Endless Thread.

Subscribe to SiriusXM Podcasts+ to listen to new episodes of 99% Invisible ad-free and a whole week early.

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Back in the 90s, artists turned video games into movie sets, and their wildest ideas are finally hitting documentaries.

Hidden Levels is a production of 99% Invisible and WBUR's Endless Thread.

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Before Fortnite and Call of Duty ruled the scene, the US Army quietly shaped the early 2000s with a wildly popular, free shooter designed to excite young people about enlisting.

Hidden Levels is a production of 99% Invisible and WBUR's Endless Thread.

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From airplanes to Pac-Man to the battlefield, the joystick has quietly shaped the way humans connect with machines.

Hidden Levels is a production of 99% Invisible and WBUR's Endless Thread.

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Step back into the ’90s, when dunks broke backboards, catchphrases caught fire, and one arcade game turned every kid into an NBA superstar.

Hidden Levels is a production of 99% Invisible and WBUR's Endless Thread.

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Start a free trial now on Apple Podcasts or by visiting siriusxm.com/podcastsplus.

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In anticipation of the release of Hidden Levels, Roman and Ben join Heather Anne Campbell (Rick and Morty) and Matt Apodaca of Get Played to talk controllers, culture, and why video games might just be running the world.

Hidden Levels launches on October 7th wherever you get your podcasts. Join SiriusXM Podcasts+ to listen to each episode early and ad-free.

Subscribe to SiriusXM Podcasts+ to listen to new episodes of 99% Invisible ad-free and a whole week early.

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Like a shadow epilogue to The Power Broker, this story plunges into the chaos of 1970s New York where debt, unions, and one brutal headline nearly broke the city.

San Francisco! Come to a screening of Drop Dead City followed by a conversation with Roman on Monday, Nov 3. Info and tickets.

Drop Dead City is now playing in select cities, and available on VOD on November 14. You can watch the trailer here.

The Power Broker #13: Drop Dead City

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