The hard part about being good with people is there’s no widely used framework. We are out doing our own thing or just winging it. In this episode, Nic and Tarina talk about the first of four mindsets that people exhibit when they receive new information or presented with a novel situation. The mindsets are not permanent or a personality types. These are a useful framework when communicating because they can give insight into where the other person—and even yourself—is coming from.

Nic and Tarina build on their previous podcasts about communication. As a foreman or site manager, this framework offers you curbs and gutters as you seek understanding before being understood. Like a lot of things in your trade, a framework is a tool you use to do the job of communicating better. Whether you’re a foreman or a parent, you step into our Boulder Bag with suspenders so you have on-hand the approach you need to help solve the right problem, not just what you think the problem is.

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