• A Net Promoter Score that's ‘off the charts’, with Logan Naidu (CEO & Founder, Kernel Global) (S14E08)

  • Jul 4 2024
  • Duración: 45 m
  • Podcast

A Net Promoter Score that's ‘off the charts’, with Logan Naidu (CEO & Founder, Kernel Global) (S14E08)

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  • Resumen

  • In this conversation, you’ll learn:

    How Logan (and Richard) relate business and faith
    How to 'wow' people and build a powerful network of 6000 people (it's simple, but not always easy)
    The three big decisions everybody needs to address
    How Logan has built a culture of excellence that resulted in a Net Promoter Score "so high its almost unbelievable" (according to the consultancy who measured it!)
    How to invest in key outputs to create differentiation

    Resources/sources mentioned:

    The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
    Kernel Global (https://www.kernel-global.com/)
    Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
    Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/


    For full show notes, head to https://xquadrant.com/logan-naidu

    Timestamps:

    00:00 Intro
    04:21 Embracing holistic identity and faith in workplace.
    07:33 Christian values and their practical challenges.
    13:30 Balancing faith and business in building networks.
    18:01 Maintaining startup hunger in a growing business.
    22:25 Client praises consultant for exceptional service and loyalty.
    27:46 "Balancing casual and dialed-in interactions consistently."
    32:35 Daily routines for self-improvement and productivity.
    39:39 Desire for growth, serving shareholders and employees.
    42:57 Focusing on faith, culture, and excellence.
    44:29 Leave a review, and check out the show notes.
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