This episode of our award-winning podcast continues the success story of how Sanford Health has reduced PSIs through a concerted, multifaceted effort throughout the organization. Tomas interviews members of the clinical team that guided the way.

Moderator: Tomas Villanueva, DO, MBA, FACPE, SFHM Senior Principal Clinical Operations and Quality Vizient

Guests: Rachel Leyk, RN, CMSRN, CPHQ Improvement Advisor Quality and Safety – Fargo Sanford Health

Devendranath (Dev) Mannuru, MD, CHCOM Internal Medicine Hospitalist CDI and Quality Physician Advisor Sanford Hospital – Fargo

Khaled Zreik, MD Director, Critical Care Acute Care Surgeon Sanford Health

Show Notes:

[00:34] Surgeon’s perspective

[02:04 Role of nurse reviewer

[03:18] Necessities for success

[04:05] Importance of executive leadership; need to be non-punitive (the “gold nugget”)

[06:37] Reliable software and establishing the stop bill process

[08:15] Involving HIM, coding and the CDI team

[10:36] Engaging the clinical staff

Links | Resources:

To contact Modern Practice: modernpracticepodcast@vizientinc.com

Rachel Leyk’s email: rachel.leyk@sanfordhealth.org

Dr. Mannuru’s email: devendranath.mannuru@sanfordhealth.org

Dr. Zreik’s email: khaled.zreik@sanfordhealth.org

PSI ACS Poster: PSI ACS Poster Final.pdf

2023 Quality and Safety Conference presentation: 2023-qsc-ppt-final presentation.pptx

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