We're excited to announce that Birkey’s Farm Store has chosen our Activate Customers solution to support their inspection and service excellence program.  With 17 locations across Illinois and Indiana, Birkey’s is a leading dealer for CaseIH and Case Construction equipment.

In a recent conversation Ryan Bennett, Birkey’s Director of Parts and Service, shared with us that the Activate solution was selected because he believes it will enable Birkey’s to help its customers proactively manage the health and condition of their equipment.

Ryan is excited that Activate will bring consistency to Birkey’s inspection follow-up process and help the customer manage their backlog of issues on equipment.  He noted that the reminders and reoccurrences that can be set within Activate will help them drive a lot of business that is currently lost. 

With Activate, Birkey’s will also be able to easily share very specific recommendations and supporting visual evidence of equipment issues with the customer, making it an easy decision for the customer to address equipment issues that they may have let go in the past.

Lastly, Ryan noted that he was impressed by the level of service and responsiveness of the Activate team, stating “Activate is a great solution that has been created and managed by great people”. 

We're excited to announce that Vetter Equipment has chosen our Activate Customers solution to support its inspection and service excellence program.  Vetter Equipment services its customers with new and used CASE IH tractors, combines, and farm equipment from 12 locations in Iowa.

In a recent conversation John Bohnker, Vetter’s Corporate Sales Manager, shared with us that the Activate solution was selected because he believes it’s a powerful tool that ensures consistent inspection, product support opportunity management and trade-in evaluation processes.

We're excited to announce that Stratford Farm Equipment has chosen our Activate Customers solution to support their inspection and service excellence program.  With 5 locations in Ontario, Stratford sells and services CaseIH, Bobcat, and Krone equipment.

In a recent conversation Matt Brown, Stratford’s Parts Manager, shared with us that the Activate solution was selected because he believes it’s a great way to increase service sales and better communicate with the customer. Matt also noted that Activate will help them be more proactive in identifying and addressing customer equipment needs before they turn into emergency repairs.