In this episode of Ahead in the Cloud, columnist and host Gene Marks talks to Claire Gribbin (Head of Worldwide SMB Strategy, AWS) and Ben Schreiner (Head of Business Innovation, AWS) about the importance of resilience and reliability in the cloud. Gene, Ben and Claire discuss the resources available for small & medium businesses and why resiliency should be top of mind for businesses of all sizes.

In Claire’s words: “We have so many resources, and those resources aren’t just coming directly from Amazon Web Services, I think it’s really important that they’re coming from the largest network of IT providers in the world.”

In this episode of Ahead in the Cloud, columnist and host Gene Marks talks to Ben Schreiner (Head of Business Innovation, AWS) about how small businesses can foster a culture of innovation. Together, they discuss:

·      How innovation can lead to greater value and efficiency for your business

·      The AWS Modernization, Optimization and Monetization (MOM) framework

·      Technology as the ‘how’, not the ‘why’ of innovation

·      Developing an action plan based on your long-term goals

In Ben’s words: “Think about your customers, and changing their experience with you and your products, and then figure out how you can continue to evolve your business, that’s how you’re going to stay competitive.”

Businesses are generating more data than ever before, so it’s critical they have practices and a culture in place that allows them to get the most value from that data. But disparate sources and governance rules can hamper their ability to ensure quality and consistency.

 “Most of the customers I talk to in the small and medium business space know that their data is valuable, but they really struggle with extracting that value.” Ben Schreiner – Co-host and Head of Business Innovation, AWS

In this Ahead in the Cloud episode, host Gene Marks and Ben Schreiner (Head of Business Innovation, AWS) discuss how small and medium-sized businesses can get the most out of their data, while talking about:

·      Why a culture of data integrity starts with leadership

·      The importance of governance and data quality

·      Spotting data issues with internal measures and controls

·      How smooth customer experiences are built on reliability and resiliency

In this episode of Ahead in the Cloud, keynote speaker, author and columnist Gene Marks is diving into how small and medium-sized businesses can use AI to work more efficiently. Ahead in the Cloud is made for the AWS Connected Community, a peer-supported resource network designed for SMBs. With co-host Ben Schreiner (Head of Business Innovation, AWS) Gene discusses the potential of AI, as well as the difference between AI, generative AI, and Artificial General Intelligence (AGI).

As Ben puts it: “Every small and medium business has an opportunity to innovate, and this technology – AI and generative AI as a subset – is going to transform every single industry.”

In this podcast made for the AWS Connected Community, a peer-supported resource network designed for SMBs, keynote speaker, author, and columnist Gene Marks speaks to Huntress cybersecurity researcher John Hammond about how small and medium businesses can protect themselves from cyber incidents. Hammond also has a YouTube channel where he delves into common cybersecurity questions and answers them with simple, straightforward solutions. In this lively conversation, they delve into the pros and cons of password managers, multi-factor authentication, YubiKeys, and biometrics.

As Marks put it, “Security has been an issue in the technology community since I’ve been in the technology community, and that’s going on 30 years. As business owners and individuals, we all have to expect that cybersecurity issues are always going to be a part of our lives.”

In this podcast made for the AWS Connected Community, a peer-supported resource network designed for SMBs, keynote speaker, author, and columnist Gene Marks speaks to Huntress cybersecurity researcher John Hammond about how small and medium businesses can protect themselves from cyber incidents. Hammond also has a YouTube channel where he delves into common cybersecurity questions and answers them with simple, straightforward solutions. In this lively conversation, they delve into the pros and cons of password managers, multi-factor authentication, YubiKeys, and biometrics.

As Marks put it, “Security has been an issue in the technology community since I’ve been in the technology community, and that’s going on 30 years. As business owners and individuals, we all have to expect that cybersecurity issues are always going to be a part of our lives.”