How do businesses keep up with all the rapid tech changes? In this episode, Ross Bark shares his insights, sharing how companies can improve their customer experience with smart digital tools. He explains the importance of using technology while keeping customer needs at the forefront. Ross has worked with top retail and wholesale brands to highlight practical strategies for simplifying complex business processes.

Learn how to streamline operations and improve engagement through smart digital tools. We also discuss the balance between innovation and consistency in customer service. Find out how to make technology work for your business, not the other way around. Watch the full episode now!

Connect with Ross:

LinkedIn: https://www.linkedin.com/in/rossbark/

Website: https://enterprisewide.com/

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Do you know that you can brand a place? Dr. Giannina Warren breaks down how place branding goes way beyond a catchy slogan or a shiny new logo. It’s about capturing the essence of what makes a community special, from its people to its culture and stories.

Dr. Warren shares how marketers can help create a sense of pride and belonging for both locals and visitors alike. Using real-life examples, she talks about the power of authenticity and why it matters in today’s world. Tune in today to learn more about place branding!

Connect with Dr. Giannina Warren: https://www.linkedin.com/in/gianninawarren/

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What does it take to succeed in sales today? Donncha Lynch shares his journey from unexpected beginnings to becoming a sales expert. He discusses the importance of trust, relationship-building, and adding value at every step. Donncha also reveals his go-to strategies for setting achievable daily goals and maintaining accountability. He explains how modern sales have shifted from aggressive tactics to a more respectful, client-focused approach. With practical insights on using technology like CRMs and building long-term partnerships, this conversation is packed with actionable advice.

Connect with Donncha:

LinkedIn: https://www.linkedin.com/in/donnchalynch/

Website: https://www.linkedin.com/company/linkedin.comelevatesales/

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Have you ever wondered what it would be like to get a redeal on life and start anew in a foreign country?

Shivi Bhalla's journey to Australia offers a glimpse into the challenges and rewards of such a bold endeavor. From navigating the language barrier to building a successful business. Arriving in Australia,, Shivpal quickly found himself immersed in a culture vastly different from his own. The unfamiliar language, customs, and way of life presented significant hurdles. Yet, the challenges presented an opportunity to help others and soon after he started his own business Englishwise, to help newcomers to Australia with a pathway to language and cultural adoption.

His journey offers valuable lessons for anyone considering a similar path, highlighting the importance of cultural adaptation, building a strong support network, and never giving up on your dreams.

Connect with Shivi:

LinkedIn: https://www.linkedin.com/in/shivibhalla/

Website: https://englishwise.com.au/

Hosted on Acast. See acast.com/privacy for more information.

Ever wondered how a local club can make a big impact on its community? In this episode, Robert Lopez, Chief Marketing and Innovation Officer at Norths Collective shares how his team is all about creating real connections that matter.

He talks about how their digital upgrades have boosted their ability to give back, from supporting junior sports to addressing mental health needs. We dive into how they’re using tech to keep things personal while staying true to their community-first mindset.

Robert also gives us a peek into the unique culture at North Collective, where everyone feels like they’re part of something special. It’s all about balancing business with doing good locally.

Connect with Robert:

LinkedIn: https://www.linkedin.com/in/roblop/

Website: https://northscollective.com.au/

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Ever dreamed of turning a childhood obsession into a career? Join us as we chat with gaming mastermind Ben Lee from Blowfish Studios. From Commodore VIC-20 to indie game developer and publisher, Ben shares everything from crafting gameplay to the art of storytelling.

Discover the essential ingredients that make games truly engaging, learn how to mitigate creative risk-taking, and uncover the Japanese secret to transforming everyday chores into enjoyable experiences.

Listen to the full podcast today!

Connect with Ben:

LinkedIn: https://www.linkedin.com/in/benjamin-r-lee/

Website: https://www.blowfishstudios.com/

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Join us in this episode as we sit down for a frank discussion with The Living Leader founder, Penny Ferguson. Penny shares her inspiring journey from personal crisis to becoming a renowned leadership expert. She emphasises the importance of authenticity and responsibility in both personal and professional life. Find out the circumstances that led to the creation of The Living Leader program and its profound impact on thousands of participants.

Penny also introduces the upcoming Australian program, designed for leadership teams. Find out more about the Living Leader Australian program below here: https://www.thelivingleader.com/

Connect with Penny:

LinkedIn: https://www.linkedin.com/in/penny-ferguson-2287481/

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In this episode, we take you into the world of Pepe Saya, the iconic producer of cultured butter. Discover how Pepe Saya turned a single product into a beloved brand found in top restaurants, airlines and homes across Australia.

Pierre Issa (Pepe) shares how his close relationship with the customer, producers and distributors enables more opportunities. Pepe Saya's recent expansion into the U.S., collaborating with the Amish community, showcases their commitment to authentic craftsmanship. The episode also explores their approach to sustainability, focusing on everything from profitability to fair supply chain practices.

Get inspired by the story behind Pepe Saya's butter and the passionate team that drives it.

Connect with Pepe Saya:

Website: https://pepesaya.com.au/

Instagram: https://www.instagram.com/pepesaya/

Facebook: https://www.facebook.com/Pepesaya/

Hosted on Acast. See acast.com/privacy for more information.