Episodios

  • How Cisco’s Partner Specializations Program Operates

    How Cisco’s Partner Specializations Program Operates
    Oct 18 2024
    Partners are in good hands with Cisco’s consistent attention to detail and constant innovation and that includes their Partner Specializations resources.

    Shelby Skrhak speaks with Bobby Young, Sr. Technical Enablement Engineer at Ingram Micro, about:
    • How Partner Specializations support end users
    • Why Cisco shifted from Architectures to Partner Specializations
    • How Cisco Black Belt Academy fits into the picture

    To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk

    Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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    19 m
  • Exploring Microsoft Business Central

    Exploring Microsoft Business Central
    Oct 16 2024
    Microsoft is staying on top of streamlining business operations with Copilot and Microsoft Business Central, designed for momentum-based workflows and saving time without losing quality.

    Shelby Skrhak speaks with Pam Johnson, director of partner marketing at Microsoft, about:
    • Basic Microsoft Business Central functions
    • What Microsoft Business Central means for partners
    • How Copilot works with Microsoft Business Central

    To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk

    Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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    17 m
  • Building The Modern Store With Eric Hilton

    Building The Modern Store With Eric Hilton
    Oct 4 2024
    Retailers and customers are spoiled for choice when it comes to customer experience. The tricky part comes when deciding what options make the most sense, as well as when and where they best fit.Devaughn Bittle, Patrick Cash, and Kevin Fraser chat with Eric Hilton, regional portfolio manager—North America at Zebra Technologies, about:
    • What it means to build the modern store
    • The three pillars of building a positive customer experience
    • The importance of recognizing the nuances of positive customer experiences

    To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk

    Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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    21 m
  • Unpacking the CARE Program

    Unpacking the CARE Program
    Oct 2 2024
    To get the most out of a solution, you need to understand its capabilities. To understand its capabilities, you need a knowledgeable guide. To get a knowledgeable guide, you need Ingram Micro’s CARE program.

    Shelby Skrhak speaks with Chris Heinrich, technical adoption executive, and Jason Kennedy, sr. customer success account executive, both of Ingram Micro, about:
    • The importance of customer success
    • The CARE program and what it means for customers
    • How customer success raises contract value

    To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk

    Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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    21 m
  • Exploring the State of Small Businesses

    Exploring the State of Small Businesses
    Sep 18 2024
    In these times of economic turmoil, small businesses need all the help they can get. Star Micronics is on the case to provide efficient, reliable support to help partners streamline their operations.

    Shelby Skrhak speaks with Kate Orara, partner development manager at Star Micronics, about:
    • How Star Micronics has evolved over the years
    • How resellers can help end users during inflation
    • The benefits of partnering with Star Micronics

    To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk

    Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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    25 m
  • Unpacking Red Hat’s Ansible for Enterprise Offering

    Unpacking Red Hat’s Ansible for Enterprise Offering
    Sep 16 2024
    It can be intimidating to dig into a new automation solution, but through Red Hat, you can learn Ansible in an afternoon, and rest assured you’re in good hands.

    Shelby Skrhak speaks with Cameron Skidmore, global partner solution architect at Red Hat, about:
    • How Red Hat forged a path of innovation
    • The definition of Red Hat’s Ansible Automation platform for enterprise
    • Why anyone can learn to use Ansible for enterprise

    To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk

    Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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    23 m
  • Exploring Red Hat AI Education

    Exploring Red Hat AI Education
    Sep 12 2024
    AI is the topic on everyone's mind. Even with the seemingly push-button applications making the rounds these days, if you want to contribute to the landscape, it’s crucial to learn what’s under the hood.

    Shelby Skrhak speaks with Wes Urquhart, solution architect at Red Hat, about:
    • How Red Hat aims to democratize AI
    • Why time and training are still important elements
    • The importance of allocating time for learning new processes

    To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk

    Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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    30 m
  • The Value of Smart Net Total Care

    The Value of Smart Net Total Care
    Aug 28 2024
    Creating a frictionless experience is the cornerstone of many customer experience tools and processes. With support from companies like Cisco and Ingram Micro, that goal becomes a reality.

    Shelby Skrhak speaks with Kristin Travis, sr. category business manager at Ingram Micro, Patrick Dempsey, distribution services and software manager and Eric Cieplinski, renewals manager U.S. distribution, both of Cisco, about:
    • The definition of Smart Net Total Care
    • The benefits of Smart Net and who it’s designed for
    • Common obstacles around renewals and where Ingram Micro comes in

    To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk

    Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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    16 m