BBVA USA frequently leads the banking industry in digital transformation, rolling out award-winning products, and collaborating with fintechs and tech giants to bring a new, convenient age of banking to its clients.

However, there is a common misconception with consumers and banking publications alike that deem digital banking and branches as mutually exclusive.

This is not the case with BBVA.

In 2020, BBVA saw some developments that proved this - especially when considering the pandemic. In this podcast, we’ll take a look at BBVA’s actions in 2020, how it used innovation and data to reboot its branch network in a COVID world, and its branch strategy moving forward into 2021. Spoiler alert: Its branch strategy is moving in the opposite direction of most banks across the country.

We first start with the journey the bank’s branch network underwent at the onset of the pandemic, and how BBVA used it as an opportunity to implement its innovative thinking.

BBVA USA might don a logo steep in shades of blue, but make no mistake, over the past few years, the bank has turned its attention to a very green topic.

As part of the bank’s 5-year strategic plan, unveiled in January publicly and internally, the bank has included six pillars that are guiding its strategy as it dives headfirst into the next decade. With the global pandemic plaguing the entire globe, BBVA USA’s 5-year plan has not shifted - and in fact has become more relevant than ever.

One of those six pillars guiding its strategy is its second pillar that focuses on helping its clients to transition towards a sustainable future. This includes economic sustainability - and of course - environmental sustainability.

In addition to creating financial products and services to help clients understand, manage and control their own finances, BBVA is committed to helping clients prepare for an increased focus on sustainability from an environmental standpoint.

In this podcast, we take a look at what BBVA is doing in the U.S. to contribute to the bank’s belief that the future of financing is financing the future.

First we’ll take a look at the actions taken, and the updates, from the bank on a global scale, and then we’ll focus on what was a milestone product launch that signals the first step of what will be many in BBVA USA’s path to a sustainable future.

The mortgage scene can be a complex one. During normal times, consumers find themselves with a lot of questions that need to be answered in order to make an informed decision on one of the biggest milestones in their lifetimes.

And that’s during normal times.

Of course, the times in which we find ourselves now can be categorized as anything but. More variables are at play with the current health crisis, and as a result, questions have materialized around the mortgage scene, what has changed, what is the current and future situation with interest rates, what to keep in mind when considering refinancing, and other topics that could alter consumer decisions drastically.

BBVA USA Head of Mortgage Banking Murat Kalkan sat down recently with The Mind Bank to discuss a plethora of topics around the mortgage industry - and cleared up the current state of that space.