Glen’s wide-ranging conversation with Deluxe CEO Barry McCarthy and Technology Association of Georgia CEO Larry Williams spanning five decades of innovation, leadership in turbulent times, reinvention and civic responsibility. Also- another cautionary angle to the CrowdStrike mess, and Fintech Nation comes to Atlanta in August.

Links related to this episode:

Fintech South, August 27-28 in Atlanta; USE CODE FTS24FTSociety FOR A DISCOUNT ON REGISTRATION: https://www.fintechsouth.com/
Deluxe: https://www.deluxe.com/
The Technology Association of Georgia: https://www.tagonline.org/societies/fintech/

Join us for for the next CU Town Hall on Wednesday July 24 at 3pm ET/Noon PT for a live and lively interactive conversation tackling the major issues facing CUs today. It’s free to attend (you might even win a door prize!), but advance registration is required: https://www.cutownhall.com/

Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors
You can also follow us on LinkedIn:
https://www.linkedin.com/company/best-innovation-group/
https://www.linkedin.com/in/jbfintech/
https://www.linkedin.com/in/glensarvady/

Glen speaks with Co-Founder/CEO Austin Wentzlaff about Nook’s mission to reclaim a personalized credit union member experience, and why his team planned to be a CUSO from the start. TruStage’s Danielle Sesko explains how Payment Guard revamps a legacy loan insurance model for today’s digital personal lending. And Glen senses a shift in the media narrative on Banking as a Service and FDIC insurance.

Links related to this episode:

Nook: https://www.nook-inc.com/
TruStage Payment Guard’s Finovate Spring Demo: https://finovate.com/videos/finovatespring-2024-trustage/
Cornerstone/TruStage research paper on embedded payment insurance: https://www.trustage.com/business/insights/financial-trends/embedded-payment-insurance-digital-lending-research
Last week’s CU Town Hall featuring Roger Grimes on the ransomware climate: https://www.big-fintech.com/Media?p=cu-town-hall-episode-119-ransomware-protection-with-roger-grimes
NY Times feature story, spurred by Synapse’s bankruptcy, on consumer confusion around FDIC insurance: https://www.nytimes.com/2024/07/09/business/synapse-bankruptcy-fintech-fdic-insurance.html
The Register’s coverage of the Evolve bank breach, which also ensnared Synapse: https://www.theregister.com/2024/07/09/evolve_lockbit_attack/
Fintech Business Weekly’s ongoing coverage of the Synapse/Evolve situation: https://fintechbusinessweekly.substack.com/

Join us for for the next CU Town Hall on Wednesday July 24 at 3pm ET/Noon PT for a live and lively interactive conversation tackling the major issues facing CUs today. It’s free to attend (you might even win a door prize!), but advance registration is required: https://www.cutownhall.com/

Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors

You can also follow us on LinkedIn:
https://www.linkedin.com/company/best-innovation-group/
https://www.linkedin.com/in/jbfintech/
https://www.linkedin.com/in/glensarvady/

Glen speaks with Bonifii CEO John Ainsworth about his firm’s new collaboration with Metal and the next wave of identity solutions. Also- branches as community centers, the ongoing interchange/reward points battle, more “fun” in class action lawsuit land, and screen scraping stages a comeback.

Links related to this episode:

Bonifii’s website, and its Metal Blockchain announcement: https://bonifii.com/2024/06/bonifii-joins-metal-blockchains/
The Points Guy’s full-throated stance against the Credit Card Competition Act: https://thepointsguy.com/protect-your-points/
Airlines for America weighs in on rewards points: https://www.airlines.org/protect-our-points/
Glen’s blog on the flurry of state interchange legislation: https://www.big-fintech.com/Media?p=a-state-of-confusion-interchange-battles-move-closer-to-home
CPO Magazine’s take on web scraping: https://www.cpomagazine.com/cyber-security/web-scraping-is-legal-for-now-but-it-may-be-hurting-your-business/
The proposed class action lawsuit against Navy Federal CU and Verint: https://www.classaction.org/news/class-action-lawsuit-says-navy-federal-credit-union-ai-tech-company-verint-tap-customer-service-calls

Register for our next CU Town Hall on Wednesday July 10 at 3pm ET/Noon PT for a live and lively interactive conversation tackling the major issues facing CUs today. It’s free to attend, but advance registration is required: https://www.cutownhall.com/

Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both)
You can also follow us on LinkedIn:
https://www.linkedin.com/company/best-innovation-group/
https://www.linkedin.com/in/jbfintech/
https://www.linkedin.com/in/glensarvady/

Glen speaks with Glia’s Jake Tyler about his firm’s approach to delivering ethical AI solutions to financial institutions. Also- Finovate Best of Show winners, and the continuing crisis in card interchange.

Links related to this episode:

Glia: https://www.glia.com/news/glia-launches-first-responsible-ai-platform-purpose-built-for-financial-institutions
Demo videos for Finovate Spring’s Best of Show winners: https://finovate.com/videos/?filtertype=&showtypes=FinovateSpring&videostartyear=2024&showletters=A-Z
Our November 2022 interview with Remynt founder Gwyneth Borden: https://www.big-fintech.com/Media?p=americas-got-access-vegas-has-crowds
Glen’s blog on the flurry of state interchange legislation:
Last week’s BIGCast on Apple Intelligence and proposed AI legislation: https://www.big-fintech.com/Media?p=algorithmic-discrimination-and-other-sci-fi-sounding-terms-relevant-today

Check out BIG’s AI Development offerings, enabling credit unions to streamline operations, amplify member experiences and capture new opportunities in the digital financial landscape. https://www.big-fintech.com/Products-Services/AI-Development

Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both)
You can also follow us on LinkedIn:
https://www.linkedin.com/company/best-innovation-group/
https://www.linkedin.com/in/jbfintech/
https://www.linkedin.com/in/glensarvady/

So much news, so little time: John and Glen unravel Colorado’s new Artificial Intelligence Act, Apple’s hookup with OpenAI to fuel its own systems and the apparent unraveling of Visa/Mastercard’s merchant settlement. Plus, watching Siri age in warp speed.

Links related to this episode:

Law Firm Mayer Brown’s synopsis of Colorado’s AI Act: https://www.mayerbrown.com/en/insights/publications/2024/06/colorado-governor-signs-comprehensive-ai-bill
Colorado Public Radio’s take on the state law: https://www.cpr.org/2024/06/17/colorado-artificial-intelligence-law-implementation-ramifications/
Javelin Research on the imperiled Visa/Mastercard settlement: https://www.paymentsjournal.com/visa-mastercard-settlement-unlikely-to-be-approved/
Marketing Dive summarizes Apple Intelligence and the OpenAI link: https://www.marketingdive.com/news/apple-intelligence-ai-openai-chatgpt-partnership-wwdc/718539/
The BBC’s view from overseas (including Elon’s disses): https://www.bbc.com/news/articles/c4nn5mejl89o
Tim Cook interviewed by Marques Brownlee: https://www.youtube.com/watch?v=pMX2cQdPubk

Check out BIG’s AI Development offerings, enabling credit unions to streamline operations, amplify member experiences and capture new opportunities in the digital financial landscape. https://www.big-fintech.com/Products-Services/AI-Development

Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both)
You can also follow us on LinkedIn:
https://www.linkedin.com/company/best-innovation-group/
https://www.linkedin.com/in/jbfintech/
https://www.linkedin.com/in/glensarvady/

Glen speaks with TeamOnUP CEO Mike Kelly about “getting dreams done on purpose” and the beauty of small credit unions. Also, more on the Illinois interchange fiasco, the CFPB’s latest populist outburst, and Glen welcomes Google to the world of incumbents.

Links related to this episode:

TeamOnUP: https://teamonup.com/
Mike Kelly’s book “Meaning is the Mission” (print, Kindle, audio): https://www.amazon.com/dp/B0D1LG79GY
Payments Dive’s coverage of the Illinois Interchange bill: https://www.paymentsdive.com/news/illinois-debit-credit-card-interchange-swipe-fee-legislation/718371/
The CFPB’s newly announced process for recognizing open banking standards (rigging be damned): https://www.consumerfinance.gov/about-us/newsroom/cfpb-launches-process-to-recognize-open-banking-standards/
Our April interview with FDX Managing Director Don Cardinal: https://www.big-fintech.com/Media?p=a-bluetooth-for-open-banking
Glen’s blog on GPT-4o’s continuing drama (no pizza tips included): https://www.big-fintech.com/Media?p=artificial-intelligence-intellectual-property-and-missing-the-point-on-her

Check out BIG’s AI Development offerings, enabling credit unions to streamline operations, amplify member experiences and capture new opportunities in the digital financial landscape. https://www.big-fintech.com/Products-Services/AI-Development

Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both)

You can also follow us on LinkedIn:
https://www.linkedin.com/company/best-innovation-group/
https://www.linkedin.com/in/jbfintech/
https://www.linkedin.com/in/glensarvady/

John and Glen tackle several of the hottest topics impacting fintech today including audio (and video) at the heart of ChatGPT’s new features, the sustained strength in Bitcoin and Ethereum values, and a landmark Illinois law’s potential disruption of interchange.

Links related to this episode:

Our recent CU Town Hall in which John walks through ChatGPT-4o’s prospects for credit unions: https://www.big-fintech.com/Media?p=cu-town-hall-episode-117-gpt-4o-for-credit-unions
Our February 2023 BIGCast episode that flagged ChatGPT/“Her” similarities: https://www.big-fintech.com/Media?p=chatgpt-dont-you-just-love-it
Glen’s blog dissecting ScarJo, Tom Waits, intellectual property and human behavior: https://www.big-fintech.com/Media?p=artificial-intelligence-intellectual-property-and-missing-the-point-on-her
OpenAI’s video of two GPT4o bots interacting: https://www.youtube.com/watch?v=MirzFk_DSiI&t=239s
The high school principal ensnared by a deepfake: https://apnews.com/article/ai-maryland-principal-voice-recording-663d5bc0714a3af221392cc6f1af985e
Our 2024 predictions episode (John’s Bitcoin outlook is at the 43:00 mark): https://www.big-fintech.com/Media?p=chatting-and-generating-2024s-fintech-predictions-hopefully-intelligently
The National Association of Convenience Stores spikes the ball on Illinois’ new interchange law https://www.convenience.org/Media/Daily/2024/May/30/1-Illinois-Eliminating-Swipe-Fees_GR
Payments Dive’s coverage of PayPal’s ad service: https://www.paymentsdive.com/news/paypal-advertising-platform-retail-media-ai-commerce/717221/

Check out BIG’s AI Development offerings, enabling credit unions to streamline operations, amplify member experiences and capture new opportunities in the digital financial landscape. https://www.big-fintech.com/Products-Services/AI-Development

Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both)
You can also follow us on LinkedIn:
https://www.linkedin.com/company/best-innovation-group/
https://www.linkedin.com/in/jbfintech/
https://www.linkedin.com/in/glensarvady/

Glen speaks with Peter Tapling of PTap Advisory about the mixed signals swirling around US open banking, and Anne Legg assesses credit unions’ readiness for AI. Also- ScarJo haunts OpenAI, and playing SCOTUS Bingo at the CFPB!

Links related to this episode:

PTap Advisory: https://ptapadvisory.com/
Thrive Strategic Services: https://www.anneleggthrive.com/
The full CU Town Hall with Anne Legg on AI readiness: https://www.big-fintech.com/Media?p=cu-town-hall-episode-116-ai-readiness-for-cus-with-anne-legg
Glen’s Nacha Payments recap for America’s Credit Unions: https://news.cuna.org/articles/123530-payments-looking-forward
The Underground Generative AI white paper: https://mitchellstankovicassoc.podia.com/generative-ai-credit-union-values
Politico’s coverage of the Supreme Court’s CFPB decision: https://www.politico.com/news/2024/05/16/supreme-court-upholds-cfpb-funding-saving-agency-00158348
Kevin Roose’s NY Times coverage of OpenAI’s GPT-4o public unveiling: https://www.nytimes.com/2024/05/14/technology/ai-chatgpt-her-movie.html

Register for our next CU Town Hall on Wednesday May 22 at 3pm ET/Noon for a live and lively interactive conversation tackling the major issues facing CUs today. It’s free to attend, but advance registration is required: https://www.cutownhall.com/ (past meetings can be viewed there as well)
Check out BIG’s AI Development offerings, enabling credit unions to streamline operations, amplify member experiences and capture new opportunities in the digital financial landscape. https://www.big-fintech.com/Products-Services/AI-Development

Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both)
You can also follow us on LinkedIn:
https://www.linkedin.com/company/best-innovation-group/
https://www.linkedin.com/in/jbfintech/
https://www.linkedin.com/in/glensarvady/