Episodios

  • Episode 396: Is Your Business Prepared For A Personal Disaster?
    Jul 4 2024
    What would you do if life suddenly pulled you away from your business? Ever thought about what might happen if an urgent personal crisis hit you out of nowhere? Could your business survive—let alone thrive—without you? In this week's episode of Bella In Your Business, Bella Vasta shares her personal, heart-wrenching story of being abruptly pulled from her thriving pet sitting business due to a medical emergency. She dives deep into the essential strategies every business owner needs to ensure their enterprise can run seamlessly in their absence. Learn actionable steps to automate payroll, conduct effective scheduling, manage marketing, and ensure smooth hiring processes. Whether you're going through a personal crisis or simply planning for the unplanned, this episode equips you with the knowledge to secure your business's future. Tune in now to discover how demonstrating that your business can operate independently not only ensures its survival but also significantly increases its value. Your future self will thank you for listening.
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    21 m
  • Episode #395: Prepare Your Pet Business for Hurricanes with Jennifer Jasmin
    Jun 27 2024
    Is your pet care business truly prepared for emergencies? Ever wondered how to ensure Pet Hurricane Preparedness and keep clients' pets safe during natural disasters? In this episode of Bella In Your Business, Bella sits down with Jennifer Jasmin from Friendly Critter Sitters. Jennifer shares her journey from Air Force weather forecaster to thriving pet care entrepreneur, illustrating how she combined her meteorological expertise and passion for pets to comprehensive pet hurricane preparedness course. Her innovative approach equips pet owners with the necessary skills and knowledge to handle various disasters, not just hurricanes. Beyond her course, she has an inspiring story that will resonate with all pet care business owners. In just two years, Jennifer has grown her business to 300 clients with seven pet sitters, and she's STILL hiring for more. Jennifer opens up about her personal growth, discussing the challenges she faced, the fears she overcame, and the power of pushing past boundaries to achieve both personal and professional success. Don't miss out on this empowering episode filled with practical advice, strategic marketing insights, and inspiring stories. Whether you're a seasoned pet care professional or a newcomer, this episode offers vital tools and strategies to enhance your preparedness and authority in your area. Tune in now to revolutionize your approach to pet care and disaster readiness – and take the leap towards becoming the ultimate pet care expert in your community!
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    15 m
  • Episode 394: Setting Boundaries in Pet Sitting Businesses
    Jun 20 2024
    Feeling overwhelmed by clients who disregard your pet care policies? Struggling to assert boundaries in you pet sitting business without risking client relationships? Tune in for a crucial episode tackling boundaries in pet sitting businesses. In this episode of Bella In Your Business, Bella unveils powerful strategies to regain control and respect in your business interactions. Learn how to confidently enforce policies on cancellations and last-minute changes, ensuring your time is valued and your business thrives. Discover practical tips to prevent burnout and maintain a healthy work-life balance. Whether you're a pet care veteran or just starting, this episode equips you with the tools to establish boundaries that command respect and elevate client satisfaction. Don't let issues with boundaries undermine your success—tune in now and transform the way you manage client expectations!
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    23 m
  • Episode 393: Impactful Booth Strategies for Pet Sitters and Dog Walkers
    Jun 13 2024
    Running around last minute trying to put together a booth for a local event? Struggling to make it interesting and get people chatting about your business? Tune into this episode of Bella In Your Business for game-changing booth strategies for pet sitters and dog walkers! Bella will guide you on transforming your event booth into an engaging and interactive experience that fosters meaningful relationships and boosts your brand recognition. Learn how to create an inviting booth, compile a list of must-attend events, and make use of clever promotional items that truly resonate with your audience. Discover the importance of strategic scripting and effective local marketing—all without breaking the bank. Plus, grab Bella’s special free download packed with guerrilla marketing techniques to create a buzz around your business. Walk away from your next event with a treasure trove of hot leads, invaluable business contacts, and eager new hires. Don’t miss out on turning simple booth setups into powerful, relationship-building opportunities. Your next major breakthrough starts here!
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    18 m
  • Episode 392: Pet Care Hiring – High Level Concepts No One Told You About
    Jun 6 2024
    Tired of endless interviews and flaky applicants? Struggling to crack the code for successful pet care hiring? What if the solution involves a fresh perspective – one that can set your hiring process on the path to success and ensure you build a dream team? In this week's episode of the Bella in Your Business podcast, we're rethinking the hiring process and uncovering the secrets to successful recruitment and onboarding. We'll dive into actionable pet care hiring strategies that will help you attract and retain top talent. From crafting compelling job ads to developing a seamless onboarding experience, we cover it all. Get insider tips on identifying crucial candidate qualities, creating attention-grabbing ads, and implementing a multi-phase interview process to ensure you find the right fit. Plus, learn how to systemize your scoring and rating for consistency and efficiency. Are you ready to revolutionize your hiring and build a stellar team? Listen now to empower yourself with the knowledge to transform your recruitment approach and ensure long-term success. This is your chance to rethink and refine your hiring strategy.
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    20 m
  • Episode 391: 11 Low Cost Ways To Get Dog Walking Customers
    May 30 2024
    Are your marketing strategies stuck in limbo, not quite bringing the returns you hoped for? What if the answer just needs a different approach – one that could propel your business to the top of the dog walking pack? Welcome to this week's episode of the Bella in Your Business podcast, where we're flipping the script on conventional marketing tactics and diving deep into the art of affordable and successful business promotion. Strap in as we unveil eleven resourceful and cost-effective marketing strategies designed to magnify your reach without evaporating your funds. Get inside scoop on the secrets behind leveraging your personal connections, crafting standout business cards with QR codes, and why sidewalk chalk might just be your unexpected hero in grassroots marketing. Are you ready to revamp your strategy and see tangible results? Listen now and and equip yourself with the knowledge to transform your business's visibility and attractiveness. This is your golden opportunity to rewrite your marketing playbook and catapult your business into the limelight.
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    Menos de 1 minuto
  • Episode 390: Turning Feedback Into Customer Loyalty and Business Growth in your Pet Business
    May 23 2024
    Are you tired of cringing every time a customer complaint rolls in? What if I told you that these frustrations could be the key to your next big breakthrough? Welcome to this week's episode of Bella in Your Business, where we'll transform what seems like the worst part of business—customer complaints—into your greatest asset. Dive in as we unlock the secrets to not only handling but embracing customer complaints to fuel innovation and growth. Building on our previous chats in Episodes #388 and #389, today’s focus shifts to using these uncomfortable moments to refine your approach and enhance customer satisfaction. Discover strategic methods to analyze and systematize feedback, identifying patterns that might just be the lightbulb moments you’ve been missing. We’re talking less anxiety, more action, and a streamlined process that turns upset customers into valued partners in your business’s journey. Ready to turn the tide on customer feedback? Listen now and learn how every complaint is a step toward refinement and operational excellence. This is your moment to flip the script and make those challenges the driving force behind your success—let's get started!
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    23 m
  • Episode 389: Words that Win- Language Skills to Defuse Customer Complaints
    May 16 2024
    Ever wondered if a customer complaint could actually be the key to unlocking untapped potential in your pet business? The truth is that behind every complaint lies a valuable opportunity waiting to be discovered. This week, as we explore strategies to not only manage complaints but to leverage them as stepping stones toward service excellence. We'll explore real-life examples and practical strategies to handle complaints effectively, but also leverage them as catalysts for growth. From turning dissatisfied clients into loyal advocates to refining your service offerings based on customer feedback, you'll gain insights that can revolutionize the way you approach customer relations. Whether you're a seasoned entrepreneur or a newcomer to the pet industry, understanding how to navigate and capitalize on customer complaints is essential for building a resilient and successful business. If you've ever felt at a loss for words when dealing with an upset customer, or if timely responses have been your Achilles' heel, this is the episode for you.
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    20 m