In this episode, Eric sits down with Chad Wooters from Awaken2Sleep to explore how dentists can seamlessly integrate dental sleep medicine into their practice. Chad shares his unique journey from the financial sector to the dental field, emphasizing the significant benefits sleep appliances bring to patients and practices alike. They discuss the common challenges dental practices face, from initial implementation hurdles to mastering medical billing. Chad explains how Awaken2Sleep provides tailored coaching and training to navigate these obstacles and ensure successful implementation. The episode concludes with practical tips, effective strategies, and the key metrics to track for a thriving sleep medicine service.

In this engaging episode, Eric and Ian explore the often-overlooked yet pivotal role of the front desk in dental practices. Their unique insights will challenge you to rethink traditional practices and inspire you to revolutionize how your front desk functions, ultimately driving your practice's success. Key topics discussed include: redefining the importance of the front desk, providing essential training and support, and implementing KPIs and incentives to motivate and measure performance effectively. Additionally, they highlight the significance of call tracking and encourage front desk teams to review their own interactions with patients to pinpoint areas of excellence and opportunities for growth and improvement.

Ariel Juday, an elite practice coach at Act Dental, shares her philosophy and methods for helping dental practices optimize operations and achieve their vision. Drawing from her prior dental office experience, Ariel provides a firsthand perspective on team challenges and how to overcome them. She emphasizes understanding each practice's unique vision first, then guiding them through co-discovery to build ownership and facilitate positive change. Ariel discusses implementing basic systems initially to foster curiosity, and as the team analyzes their data, she partners with them to identify areas for improvement and develop customized, value-aligned solutions.