Brad Gross is back! Bob and Brad are here to discuss MSPs, Managed Service Providers, to break the barrier between being an MSP and understanding what an MSP is. Brad is full of great tips and advice for MSP’s so make sure you listen to the full show!

Extra Show Notes:

Listen or watch every week on your favorite podcast platform, hosted by Bob Coppedge, IT’s “Crotchety Old Geek” Visit the Podcast webpage here: https://www.simplex-it.com/biz-tech-twists

Connect with Bob on LinkedIn: https://www.linkedin.com/in/rlcoppedge/

Connect with Brad on LinkedIn: https://www.linkedin.com/in/bradleygross/

Check out Bob’s Bio here: https://www.simplex-it.com/bob-coppedge

Find out more about Simplex-IT: https://www.simplex-it.com/

Follow Simplex-IT on LinkedIn: https://www.linkedin.com/company/simplex-it/

Subscribe to Simplex-IT on YouTube: https://www.youtube.com/@simplex-it

This week’s guest is Dianna Geairn, Customer Success Executive at Devtech,

We’re talking about technology sales, but more specifically complex sales, long sales cycles, and the consultative style approach. Sales is such a broad topic with thousands of different sales styles. We’re breaking up the common myths about being successful in your own sales way. It’s been said 100 times that the world’s been changing, which causes businesses to take a step back and evaluate sales techniques.

Extra Show Notes:

Listen or watch every week on your favorite podcast platform, hosted by Bob Coppedge, IT’s “Crotchety Old Geek” Visit the Podcast webpage here: https://www.simplex-it.com/biz-tech-twists

Connect with Bob on LinkedIn: https://www.linkedin.com/in/rlcoppedge/

Connect with Dianna on LinkedIn: https://www.linkedin.com/in/diannageairn/

Check out Bob’s Bio here: https://www.simplex-it.com/bob-coppedge

Find out more about Simplex-IT: https://www.simplex-it.com/

Follow Simplex-IT on LinkedIn: https://www.linkedin.com/company/simplex-it/

Subscribe to Simplex-IT on YouTube: https://www.youtube.com/@simplex-it

In the MSP world, a lot of people post pictures of them travelling to different conferences, events, or whatever it may be. But not Bob, he thinks it’s silly. When building Simplex-IT's brand, it’s not the Bob Coppedge show. Despite his ego, Simplex-IT isn’t only about Bob.

Extra Show Notes:

Listen or watch every week on your favorite podcast platform, hosted by Bob Coppedge, IT’s “Crotchety Old Geek” Visit the Podcast webpage here: https://www.simplex-it.com/biz-tech-twists

Connect with Bob on LinkedIn: https://www.linkedin.com/in/rlcoppedge/

Check out Bob’s Bio here: https://www.simplex-it.com/bob-coppedge

Find out more about Simplex-IT: https://www.simplex-it.com/

Follow Simplex-IT on LinkedIn: https://www.linkedin.com/company/simplex-it/

Subscribe to Simplex-IT on YouTube: https://www.youtube.com/@simplex-it

Do you know how many weird holidays there are? We don’t either but we still like celebrating them. Our favorites are Bring Your Teddy Bear to Work Day, National Pizza Day, and most importantly, Pi Day. Hayley and Cassie, half of Simplex-IT's marketing team, join Bob to discuss why it’s important to celebrate things as a company.

Extra Show Notes:

Listen or watch every week on your favorite podcast platform, hosted by Bob Coppedge, IT’s “Crotchety Old Geek” Visit the Podcast webpage here: https://www.simplex-it.com/biz-tech-twists

Connect with Bob on LinkedIn: https://www.linkedin.com/in/rlcoppedge/

Connect with Cassie on LinkedIn: https://www.linkedin.com/in/cassandra-riebau/

Connect with Hayley on LinkedIn: https://www.linkedin.com/in/hayley-ravotti/

Check out Bob’s Bio here: https://www.simplex-it.com/bob-coppedge

Find out more about Simplex-IT: https://www.simplex-it.com/

Follow Simplex-IT on LinkedIn: https://www.linkedin.com/company/simplex-it/

Subscribe to Simplex-IT on YouTube: https://www.youtube.com/@simplex-it

Everyone’s an AI expert these days. It’s the cool thing to be! We’re not talking about that today though; we’re talking about geek history and AI. Microsoft launched their AI tool named CoPilot and are adding a button for it to the Windows 11 update. Why are they doing this? Well... it’s because of Obi Wan Kenobi.

Extra Show Notes:

Listen or watch every week on your favorite podcast platform, hosted by Bob Coppedge, IT’s “Crotchety Old Geek” Visit the Podcast webpage here: https://www.simplex-it.com/biz-tech-twists

Connect with Bob on LinkedIn: https://www.linkedin.com/in/rlcoppedge/

Check out Bob’s Bio here: https://www.simplex-it.com/bob-coppedge

Find out more about Simplex-IT: https://www.simplex-it.com/

Follow Simplex-IT on LinkedIn: https://www.linkedin.com/company/simplex-it/

Subscribe to Simplex-IT on YouTube: https://www.youtube.com/@simplex-it

It’s our first crossover episode! Matthew and Zach over at FortMesa invited Bob onto their podcast and joined him on Biz-Tech Twists. FortMesa is a leading cybersecurity solution helping technology service providers build great cybersecurity businesses.

Make sure you listen to FortMesa's show on 6/7/24: https://www.youtube.com/live/E8KHLo23gkY?si=VoXojICkyotAv3q3

Extra Show Notes:

Listen or watch every week on your favorite podcast platform, hosted by Bob Coppedge, IT’s “Crotchety Old Geek” Visit the Podcast webpage here: https://www.simplex-it.com/biz-tech-twists

Connect with Bob on LinkedIn: https://www.linkedin.com/in/rlcoppedge/

Connect with Matthew on LinkedIn: https://www.linkedin.com/in/matthewfisch/

Connect with Zach on LinkedIn: https://www.linkedin.com/in/zacharykeeney/

Visit fortmesa.com to learn more.

Subscribe to FortMesa’s YouTube channel: https://www.youtube.com/@FortMesa

Check out Bob’s Bio here: https://www.simplex-it.com/bob-coppedge

Find out more about Simplex-IT: https://www.simplex-it.com/

Follow Simplex-IT on LinkedIn: https://www.linkedin.com/company/simplex-it/

Subscribe to Simplex-IT on YouTube: https://www.youtube.com/@simplex-it

Bob was joined this week by Brad Reynolds, Senior VP of Artificial Intelligence at Expedient, and Brad’s teaching Bob about AI. You’ve heard of the industrial revolution, so wouldn’t you say we’re in the AI revolution? It seems like it’s changing every day and Brad’s here to make it make sense.

Extra Show Notes:

Listen or watch every week on your favorite podcast platform, hosted by Bob Coppedge, IT’s “Crotchety Old Geek” Visit the Podcast webpage here: https://www.simplex-it.com/biz-tech-twists

Connect with Bob on LinkedIn: https://www.linkedin.com/in/rlcoppedge/

Connect with Brad on LinkedIn: https://www.linkedin.com/in/bradreynolds3/

Check out Bob’s Bio here: https://www.simplex-it.com/bob-coppedge

Find out more about Simplex-IT: https://www.simplex-it.com/

Follow Simplex-IT on LinkedIn: https://www.linkedin.com/company/simplex-it/

Subscribe to Simplex-IT on YouTube: https://www.youtube.com/@simplex-it

Bob’s company and the sponsor of this podcast, Simplex-IT, was just part of an apparent cyberhack but how bad was it? This attack targeted our business account connected to a popular job search website. Bad actors were able to bypass the MFA with this website and log into our account because, well, there weren’t any MFA steps in place. Thankfully, nothing bad came out of this attack but it does make us wonder, has this happened to any other company before?

Extra Show Notes:

Listen or watch every week on your favorite podcast platform, hosted by Bob Coppedge, IT’s “Crotchety Old Geek” Visit the Podcast webpage here: https://www.simplex-it.com/biz-tech-twists

Connect with Bob on LinkedIn: https://www.linkedin.com/in/rlcoppedge/

Check out Bob’s Bio here: https://www.simplex-it.com/bob-coppedge

Find out more about Simplex-IT: https://www.simplex-it.com/

Follow Simplex-IT on LinkedIn: https://www.linkedin.com/company/simplex-it/

Subscribe to Simplex-IT on YouTube: https://www.youtube.com/@simplex-it