In Leaders Getting Coffee episode 16, our guest is Webster, the CEO of Tourism Holdings Limited.

Grant was named CEO of the Year at the 2023 Deloitte Top 200 business awards last year and his leadership story is both impressive and inspiring.

Of course the tourism industry has taken a hammering in the wake of the COVID 19 enforced lockdowns and Grant gives us a unique perspective on the status of our recovery and the future outlook for the sector.

The discussion covers the role of the government in enhancing our tourism offer, the customer experience we deliver for tourists, and the age old argument about the benefits of high value short term tourists versus long term low value visitors.

And we learn how to continue to grow the tourism pie, including the opportunity to embrace the stuff that is uniquely New Zealand, namely our cultural identify and our authenticity as we seek to attract increasing tourist numbers to our shores.

And with tourism businesses operating around the world, you might be surprised to hear about Grant Webster’s favourite camper van trip.

Yet again, Leaders Getting Coffee unveils a unique and fascinating leadership story with one of our longest serving CEO’s.

Download it here.

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