Bug Bux Podcast

De: Eric Bassett and Jake Claus
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  • Resumen

  • Bug Bux Podcast is designed to help pest control owners start and rapidly scale their company. The hosts, Eric Bassett and Jake Claus, are experts in the pest industry, and they are committed to providing the best guests and resources to help entrepreneurs. Their goal is to help you become a bug money millionaire.

    Eric Bassett started out as a door-to-door sales representative in 2008. Then he quickly worked his way into upper management and a sales director role before joining Natura as an owner and Vice President. His areas of expertise are inside sales and customer service training, organizational leadership development, and business strategy. He's also an Associate Certified Entomologist. You can follow his journey on Facebook, LinkedIn, and Instagram @iamericbassett

    Jake Claus started his journey in the pest control world in 2005, selling door-to-door for brands across Idaho, California, and Texas until he and his wife, Jana, started Natura Pest Control in the Portland, Or/Vancouver, Wa area in 2013. Jake loves the science and service side of pest control, as well as developing innovative ways to grow and expand his business. Personal development and pursuing his vision for his business and family achievements are his number one endeavor. Aside from being the President and Founder of Natura Pest Control, Jake is also an Associate Certified Entomologist, Structural Pest Inspector, and holds licenses in every major category of structural pest control. Jake is also a part-time paid Firefighter/EMT with his local fire department.
    © 2024 Bug Bux Podcast
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Episodios
  • Ep 157: Stop Losing Customers featuring Erik Maki with Service First Pest Management

    Ep 157: Stop Losing Customers featuring Erik Maki with Service First Pest Management
    Oct 17 2024

    Customer retention is essential for sustainable growth and profitability. In today's episode, Eric and Jake welcome Erik Maki with Service First Pest Management. Erik shares why companies often lose accounts not necessarily to competitors stealing them, but due to a failure to provide perceived value. When customers feel informed and valued, they are more likely to remain loyal, even in the face of competitive offers.

    Topics Include:

    Introduction (0:00)
    Music genre choices (5:50)
    World-class customer service challenges (9:15)
    Customer service in pest control (12:00)
    Starting a business journey (15:23)
    Entrepreneurial support from spouses (20:27)
    Door-to-door commercial sales strategy (22:38)
    Getting past gatekeepers in sales (26:45)
    Value delivery in pest control (36:38)
    Selling preventative pest control (40:05)
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    43 m
  • Ep 156: Building an Empire featuring Allan Draper with .proof Pest Control

    Ep 156: Building an Empire featuring Allan Draper with .proof Pest Control
    Oct 10 2024

    Attending industry events, such as PestWorld, provides a unique opportunity to meet vendors and fellow pest control professionals. In today's episode, Eric and Jake welcome a very special guest, Allan Draper with .proof Pest Control. Allan shares his experience at PestWorld and encourages attendees to step outside their comfort zones, engage with others, and participate in social events. These interactions can lead to unexpected opportunities and valuable connections!

    Topics include:

    Introduction (0:00)
    Bug Bux Podcast Evolution (5:39)
    Pro tips for PestWorld (8:32)
    Networking at PestWorld (11:21)
    The origin story of Bug Bux (18:11)
    Community support in pest control (23:47)
    Abundance growth mindset (25:17)
    Money management and personnel challenges (30:34)
    Hiring to replace yourself (34:09)
    Industry growth and company value (39:33)
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    45 m
  • Ep 155: Revolutionizing Referrals featuring Phil Kirkeiner with Baton Leads

    Ep 155: Revolutionizing Referrals featuring Phil Kirkeiner with Baton Leads
    Oct 3 2024

    One of the most pressing challenges faced by PCCs is managing incoming calls from potential customers who fall outside their service areas or require services they do not offer. In today's episode, Eric and Jake welcome Phil Kirkeiner, co-founder and CEO of Baton Leads. Phil shares his unique path from studying music to becoming an accountant, and eventually finding his way into the pest control industry through summer sales. His experiences led him to identify a significant gap in the market: the need for a better referral system for pest control leads.

    Topics include:

    Introduction (0:00)
    Baton referral network innovation (5:05)
    Building referral networks locally (6:44)
    Customer service and lead generation (10:37)
    Customer retention challenges in business (13:16)
    Value proposition in business (20:55)
    Pest control industry referrals (24:15)
    Grit and self-doubt in entrepreneurship (27:41)
    Supportive spouses in entrepreneurship (32:51)
    Expanding referral platforms (36:20)
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    42 m

Lo que los oyentes dicen sobre Bug Bux Podcast

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to be the best professional listen to this

this is hands-down one of the single most inspirational and informative podcasts for the pest control industry. everyone should listen to it

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great listening, helpful information

started listening today good addition to add to my knowledge of the industry. thumbs up

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