In this episode of The Healthy Project Podcast, host Corey Dion Lewis sits down with Chrissy Dunplanter, a dedicated Community Health Worker from Carelon Health. Dive into a compelling discussion about the impact of community health workers, the daily challenges they face, and the vital role they play in healthcare. Chrissy shares her journey from a medical insurance coordinator to a community champion, offering insights into patient interaction, healthcare advocacy, and the significance of community familiarity in her role.

Shownotes:

• 00:49 - Introduction to Chrissy and her role at Carelon Health
• 01:19 - What motivates Chrissy and her journey into community health work
• 02:19 - A typical day for a community health worker
• 03:19 - The importance of post-hospital care and primary care awareness
• 04:10 - Addressing the misuse of emergency services for primary care needs
• 06:10 - The significance of trust and communication in community health
• 07:31 - Challenges faced by community health workers, like homelessness and food insecurity
• 09:18 - Chrissy's work with Medicaid and helping patients navigate the healthcare system
• 12:08 - How Chrissy's certifications enhance her role as a community health worker
• 13:08 - Impact of the COVID-19 pandemic on community health work
• 16:38 - Closing remarks and information about upcoming community health events

To learn more about Carelon's initiatives, visit Carelon Health Des Moines Care Center.