In this episode of the MGMA Business Solutions podcast, host Daniel Williams sat down with Tara Osseck, Regional Vice President of Recruitment at Jackson Physician Search, and Jenny Binner, Associate Vice President of Emergency Medicine Services at locumtenens.com. The discussion centered on the critical importance of effective onboarding processes for both permanent and locum tenens physicians, drawing insights from recent research conducted in collaboration with AAPPR. They also discuss the upcoming MGMA webinar on Elevating Physician Onboarding for Better Engagement, Impact and Long-Term Retention.

Actionable tips:

• Develop a formal, comprehensive onboarding process that extends beyond basic orientation, focusing on relationship-building and long-term integration.
• Implement a system for gathering feedback from newly onboarded physicians to continuously improve the process.
• Create customizable onboarding checklists and templates that can be tailored for different roles and specialties.
• Establish clear communication channels and multiple points of contact for new hires during the onboarding process.
• Develop key performance indicators (KPIs) to measure the effectiveness of the onboarding program and make data-driven improvements.

Resources:

Jackson Physician Search

Locumtenens.com

AAPPR

MGMA Webinar: Elevating Physician Onboarding

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• Ryan Reaves: rreaves@mgma.com
• Colleen Luckett: cluckett@mgma.com

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