Stephanie Dannebaum is the Founder and CRM Consultant of Stephanie Dannebaum Consulting, a firm specializing in elevating CRM systems for financial advisors and planners. With a decade of experience in operations, investment management, and financial planning, she has worked extensively with CRM platforms like Redtail and Wealthbox CRM. Stephanie's mission is to align CRM systems with business goals, ensuring high adoption levels and driving sustainable business growth. She's recognized for her ability to understand each firm's unique needs and tailor CRM functions to empower every team member's role.

Are CRMs just overhyped digital Rolodexes, or do they hold untapped potential for financial advisors? What barriers are holding advisors back from leveraging these powerful tools, and how can a shift in perspective lead to groundbreaking efficiency and growth? How can CRM systems transform the day-to-day operations of a financial services business?

CRM consultant Stephanie Dannebaum tackles common misconceptions and reveals how properly implemented CRM systems can be at the heart of business success. She shares her expertise, from empowering advisors by aligning CRMs with their specific business goals to exploring key integrations, and the role of AI in revolutionizing client experiences. Her unique approach helps financial advisors harness the full potential of their CRM, turning it into a hub for proactive client management, workflow efficiency, and actionable insights.

In this episode of The Customer Wins, Richard Walker interviews Stephanie Dannebaum, Founder of Stephanie Dannebaum Consulting, about CRM strategies and integration. Stephanie discusses the transformative power of CRMs in financial services, techniques for overcoming resistance to CRM adoption, and the various benefits and integrations that make CRM essential tools for advisors.