Episodios

  • Episode 12: Do Hospitals still need Middleware and CC&C?

    Episode 12: Do Hospitals still need Middleware and CC&C?
    Jun 25 2024
    Podcast Episode Summary In this episode of CarePoints, Kenny Schiff interviews digital health specialists John Elms and Brian McAlpine about the role of middleware and clinical communication and collaboration (CC&C) in the hospital enterprise. They explore the evolution of connected devices and workflows, the challenges in managing medical device alarms and alerts, and the impact of accidental architecture in healthcare organizations. Also discussed is the intersection of CC&C and patient engagement, the future of nurse call systems in an EHR-centric universe, and the potential for a single comprehensive platform for communication in healthcare. ### This Episode’s Guests John Elms Strategic Adviser, Meerkat Technologies Co-founder of Connexall USA and former Chief Product Officer at TigerConnect, John is an accomplished executive with over 25 years of leadership experience in the high tech industry. His career spans various roles, including CEO positions at public and privately held companies, venture backed startups and his own entrepreneurial ventures. Connect: LinkedIn Brian Mcalpine Digital Health Consultant, Cirkel Consulting Group Brian McAlpine has spent most of his 30-year career assisting innovative startups with developing and taking to market solutions focused on the provider side, primarily in acute care. His career has been focused on developing new markets in healthcare IT including device data integration, connectivity workflows, alarm management, clinical surveillance, clinical communications, patient engagement, and medical devices segments. Connect: LinkedIn ### Key Takeaways Middleware and CC&C play a crucial role in the hospital enterprise and have evolved from bridging systems like nurse call and telemetry to enabling clinical workflow on smartphones and other devices. Progress in managing medical device alarms and alerts has been limited due to manufacturers' reluctance to cede control of workflow and integration. “Accidental architecture” comes from the lack of a comprehensive design and planning process, and has resulted in complex and unmanageable integrated systems in healthcare organizations. There is a need for a comprehensive platform that combines messaging, patient engagement, and all forms of communication in healthcare. The future of nurse call systems in an EMR-centric universe depends on regulatory changes and the ability to integrate with IP-based patient engagement systems. Patient engagement technologies are becoming increasingly important, both inside and outside the hospital, and may impact the future of CC&C and nurse call systems. ### Chapters [00:25] Introductions [01:05] The evolution of middleware and CC&C in hospitals [04:45] A tug of war between customers’ and manufacturers’ needs [06:55] Impact and challenges of “accidental architecture” [12:00] Epic-centric alarm and alert presentations [15:00] The obstacles facing standalone middleware [19:15] Mid-term prospects and the role of building automation systems [22:15] The need for more patient engagement [28:15] Towards a comprehensive platform Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at star@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 32 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experiences.
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    36 m
  • Episode 11: Is Your Hospital Ready for the Clinical Mobility Wave?

    Episode 11: Is Your Hospital Ready for the Clinical Mobility Wave?
    May 6 2024
    Episode Description In today’s episode, Kenny Schiff sits down with Myron Wallace, founder of Cirkel Consulting Group, and discusses the challenges healthcare organizations face when integrating new mobile devices into their facilities. Myron provides insights into the differences in implementation between iPhones and purpose-built devices such as Zebra and Spectralink, the special technology requirements of a hospital environment, and how organizations without the proper infrastructure in place can prepare themselves for a secure and effective rollout. Episode Summary In this episode of CarePoints, Kenny Schiff chats with Myron Wallace, founder of Cirkel Consulting Group, about mobile device integration in healthcare. They discuss the challenges and considerations in selecting and deploying mobile devices, particularly iPhones and purpose-built devices. They also explore the shortcomings of Epic in collaboration and communication and the importance of integrating alarms and notifications from various systems. Myron emphasizes the need for organizations to assess their readiness, consolidate technologies, and have a clear roadmap for device and platform selection. He also highlights the value of working with experienced consultants in the healthcare industry. The Episode's Guest Myron Wallace Founder & Principal Consultant, Cirkel Consulting Group Myron has been at the forefront of revolutionary business solutions for over 20 years. He has led teams to build technologies that have enabled tech start-ups to launch into the market, changed how businesses operate, and transformed how they communicate both internally and with their customers. His career spans product leadership experience within start-up and hyper-growth technology firms, such as TigerConnect, Alianza, consultant for various unified communications providers, and Halo Health. He’s a Senior Director and Product Line Executive at TigerConnect, where he drives the innovation of next-generation collaboration products for healthcare clients while continually optimizing product development and implementation practices and processes. Connect: LinkedIn Key Takeaways Mobile device integration in healthcare requires careful consideration of the existing internal network before selecting the next device and platform. Integrating alarms and notifications from various systems is a complex, often overlooked challenge. Purpose-built devices, unlike iPhones or Android, offer advantages in healthcare environments such as durability and specialized features. Organizations should assess their readiness and be prepared to consolidate technologies and have a clear roadmap for device and platform selection. Consolidation, workflow optimization, and vendor consolidation are crucial for the new enterprise. Getting help from healthcare integration experts can ensure successful device integration and infrastructure management. Chapters [00:00] Introduction [00:58] Mobile Device Integration Journey [06:35] Challenges with iPhone and Purpose-Built Devices [07:57] Device Management and Infrastructure [09:21] Considerations for Sustainable Solutions [10:17] Challenges with Purpose-Built Devices [11:14] Voice Calling Capabilities and Enterprise Communication [12:42] Complexities of Healthcare Architecture [13:36] Shortcomings of Epic in Collaboration and Communication [15:02] Consolidation and Workflow Optimization [18:24] Hybrid Approach and Vendor Consolidation [20:49] Considerations for the New Enterprise [22:12] Operationalizing Devices and Infrastructure [23:41] Getting Help from Healthcare Integration Experts [24:11] Introduction to Cirkel Consulting Group [25:38] Conclusion Connect with Lone Star Communications Follow us on YouTube and LinkedIn. Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at star@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 33 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experiences.
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    26 m
  • Episode 10: Data Across the Boards: Vizabli’s Acute Care Solution

    Episode 10: Data Across the Boards: Vizabli’s Acute Care Solution
    Apr 10 2024
    Episode Description In this episode of CarePoints, host Kenny Schiff sits down with Vizabli’s Ron Nelson and Sarah Cannon. They discuss how Ron co-founded Vizabli to address the need for an acute care engagement solution that integrates data from multiple healthcare systems into a single platform that can serve clinical staff, patients and their families. Vizabli's solution goes beyond traditional patient engagement by bringing together digital whiteboards, mobile applications, virtual access to patient rooms, and real-time notifications for family members. Listen to the episode to find out more! Episode Summary Kenny Schiff, Ron Nelson, and Sarah Cannon discuss Vizabli, a company that offers an acute care engagement solution. Ron and Sarah discuss how Vizabli was conceived and its mission to improve communication and engagement in hospitals. They explain that Vizabli's solution goes beyond traditional patient engagement by offering such features as digital whiteboards, mobile applications, virtual access to patient rooms, and real-time notifications for family members. They also discuss current trends in the healthcare industry, including the need for technology to save time and address nursing shortages, the importance of family involvement in care plans, and the consolidation of devices. Sarah explains the process of implementing Vizabli's solution, which involves close collaboration with the hospital and integrators to customize the system according to their needs. Ron mentions that Vizabli is focusing on standardizing their solution and enhancing the capabilities of their digital whiteboards and virtual care models in the coming year. The episode concludes with information on how to learn more about Vizabli. This Episode’s Guests Ron Nelson, Vizabli Co-founder and CEO An accomplished, high-performance executive sales and marketing leader, Ron has an established history of success in driving overall company performance in global sales organizations by embedding proactive change, building motivated sales, marketing, and sales operations teams, and generating game-changing business models in competitive markets. Connect: LinkedIn Sarah Cannon, Vizabli VP of Operations Sarah is an experienced business and sales operations manager with a demonstrated history of working in the medical device industry. She is adept at growing small businesses, being agile and working with ambiguity, as well as being knowledgeable in HR, finance, legal, logistics, fulfillment and production. Connect: LinkedIn Key Takeaways Vizabli was created as a result of its founders experiencing a series of communication obstacles while caring for their hospitalized parents. Vizabli’s platform adds new layers to traditional acute care engagement, including enhanced patient, family, and clinical engagement that allows real-time visual communication and interactive data display across multiple screens and devices. Vizabli integrates a variety of hospital systems, such as Epic, through the Vizabli platform and disperses the data—schedules, care teams, visual alerts—to digital whiteboards, mobile devices, and other locations. Vizabli’s technology addresses staff shortages by saving time, introducing digital whiteboards, getting virtual access into rooms, involving families in care plans, and consolidating devices to save wall space. Vizabli weaves together many elements into an elegant, seamless, customizable presentation, making sure that patients, family members, and the care team all have a consistent level of understanding about a patient’s condition and needs. Chapters [00:30] Introduction of Vizabli’s Ron Nelson and Sarah Cannon [00:53] Vizabli’s origins [03:34] What makes Vizabli’s approach to acute care management unique, including patient, family, and clinical engagement [05:00] The many aspects of Vizabli’s clinical engagement platform [06:53] Vizabli integrates data—such as schedules, care teams, and visual alerts—from a variety of hospital systems and disperses it to multiple devices and displays [08:10] What’s driving current trends in the industry and how Vizabli offers an ideal solution [10:48] A step-by-step look at a typical Vizabli project, from discovery through implementation [13:00] The ongoing conversation between Vizabli and its customers, which allows for ultimate customization [14:12] The special value of Vizabli’s presentation: presenting info through “a single pane of glass” [15:18] What’s next for Vizabli in 2024 Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at star@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his ...
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    18 m
  • Episode 9: Nurse Call Systems Don’t Always Need Upgrades: Patient Experiences Do

    Episode 9: Nurse Call Systems Don’t Always Need Upgrades: Patient Experiences Do
    Mar 22 2024
    Episode Summary Carl Cox and Kyryll Keydanskyy are a bit of an unlikely pair. With over fifty years of experience in the healthcare industry, Carl was a key player in early nurse call system innovation in the 1970s. Because he’s seen how far healthcare technology has come since then, he has a firm grasp on what is already working well for caregivers and healthcare delivery organizations (HDOs). Kyryll, on the other hand, is of a younger generation — he sees HDOs moving toward a more hospitality-inspired model in the coming years. As the Director of Engineering and Chief Product Officer of HatchMed, respectively, Carl and Kyryll are both committed to improving the usability and accessibility of consumer devices for patients in hospital settings. Kyryll notes that while it can be tempting to rush into overhauling medical technology like nurse call systems, that level of disruption is often unnecessary and can even be detrimental to existing workflows. That’s why HatchMed is on a mission to effectively adapt familiar consumer devices for healthcare settings. Carl and Kyryll are facilitating communication between patients and caregivers by pioneering patient-focused tablet solutions, some of which allow patients to use their own devices to control their environment and communicate with nurses. In this episode of CarePoints with Kenny Schiff, Carl and Kyryll discuss numerous exciting and innovative HatchMed technologies. With a laser focus on improving the patient experience and supporting caregivers, HatchMed is out to prove that innovation sometimes requires working with what’s already in place, rather than uprooting existing structures and replacing them with entirely new systems. Featured on the Episode Name: Carl Cox What he does: Carl Cox is the Director of Engineering and Quality Control at HatchMed, with 50 years of design experience and 40 years of regulatory experience in the healthcare communication industry. Having spent much of this time with Chicago-based manufacturer Rauland-Borg, Carl began consulting in 2017, taking on HatchMed as a client before joining the company three years later in a full-time role. Organization: HatchMed Words of wisdom: “That’s one of the areas that we’re focusing on: being able to give patients the same easy-to-use and familiar-to-use devices they use at home but that they can operate inside the hospital.” Connect: LinkedIn Name: Kyryll Keydanskyy What he does: Since Kyryll Keydanskyy, a Ukraine native and UW graduate, first joined HatchMed 7 years ago, he has been focused on taking consumer devices and reengineering them for healthcare use. How do you transform something as ubiquitous and easy to use as an iPad into a medical device or take the patient’s own phone and make it seamlessly control the nurse call system? Kyryll has created innovative hardware and software solutions to revolutionize these products for patients and care team members alike. A self-proclaimed tech fanboy, he is passionate about working alongside his design and engineering team to invent products that are intuitive to use, elegantly engineered, and most importantly, created to save both patients and care team members time at every step in their healthcare journey. Organization: HatchMed Words of wisdom: “Any new tech that we introduce to the hospitals needs to be balanced and integrated in a way that works with the existing systems and doesn't force the care teams to become IT people.” Connect: LinkedIn Key Points Top takeaways from this episode Aim to enhance existing systems, rather than overhaul them. Instead of completely gutting existing systems that work well, HatchMed augments nurse call systems and facilitates communication between patients and caregivers. Not only is this strategy more cost-effective than more drastic options, but it also allows care teams to continue using technologies that have been working for them without needing to be retrained. Zero in on the “why” of implementing innovations. HDOs that are interested in implementing HatchMed technologies need to ask why they want or need an upgrade — this helps HDOs focus on the features that matter to staff and patients. “How do we save the nurses’ time? And how do we get patients home sooner and, ideally, happy?” asks Kyryll. Ultimately, HatchMed has experienced great success with HDOs that are committed to providing exceptional care for their patients while lightening caregivers' mental and physical load. Don’t be afraid to start small and expand from there. Kyryll emphasizes that new technology needs a champion, and that champion needs a concrete plan for tech implementation. He recommends starting by rolling out a handful of impactful features and expanding the scope of the project down the road. Problems arise when HDOs want “to do everything all at once,” he says. Episode Insights [00:00] Combining experience and fresh ideas: Carl Cox and Kyryll ...
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    30 m
  • Episode 8: Lone Star Launches Alairo® Solutions

    Episode 8: Lone Star Launches Alairo® Solutions
    Feb 26 2024
    Episode Description In the newest episode of CarePoints, host Kenny Schiff interviews Jeff Richard, the new president of the Alairo Solutions Group, along with Justin Bailey, Lone Star's R&D Director and CTO. They discuss Lone Star's legacy in healthcare its investment in innovation and expanded consultative services, and how the newly integrated Alairo Solutions will use its A.I.-assisted fall prevention and alarm analytics platforms to build on that legacy. According to Justin and Jeff, Alairo will bring customers more and better services while maintaining continuity with the Lone Star brand. Episode Summary Kenny Schiff, Jeff Richard, and Justin Bailey discuss the evolution of Lone Star Communications and its focus on delivering innovative products and services to improve healthcare operations and metrics. Jeff, who was previously a Lone Star customer, shares his vision for Alairo Solutions to build on Lone Star's legacy and provide augmented solutions and consulting services in the healthcare industry. Justin explains that the new entity doesn't change the relationship with Lone Star customers, but rather offers additional products and services seamlessly. They also discuss the Alairo platform, which integrates different functionality modules to maximize value for end users. Jeff highlights the focus on investment partners and the need to address healthcare challenges, primarily fall prevention, and getting Alairo out to the masses so it can prove its value in the clinical practice environment. The episode concludes with a reminder of Lone Star's commitment to providing technology, services, and measurable results to its customers. This Episode's Guests Jeff Richard, Alairo President of Alairo Solutions Group Before being appointed President of Alairo Solutions, Jeff Richard was Lone Star Communications’ CTO. A former customer of Lone Star, his 23 years of experience in the healthcare industry and as a business owner have left him with strong leadership skills combined with clinical and operational experience in building and leading teams. Connect: LinkedIn Justin Bailey, Lone Star Communications As Lone Star Communications’ R&D Director & CTO, Justin is responsible for leveraging new technologies to improve patient and caregiver experience. He has been with Lone Star since the late 1990s. Connect: LinkedIn Key Takeaways ★ As a natural extension of the Lone Star brand, Alairo’s mission is to help customers get the most out of new and existing technology systems—excelling with nurse call but also capable of much more. ★ With Alairo, Lone Star is doubling down on its mission to improve the lives of patients and caregivers by offering expanded healthcare solutions and consulting and filling persistent gaps in clinical practice. ★ Alairo’s products will be integrated seamlessly with Lone Star’s other offerings, ensuring consistent relationships with customers. ★ Alairo’s different functionality modules work together as a unified whole, complementing and augmenting not only the nurse call system but other clinical solutions in the environment. ★ With patient falls continuing to rise in U.S. hospitals, Alairo’s innovative fall prevention technology will be given top priority. ★ Alairo’s focus in the coming year will be on finding investment partners to help spread Alairo’s reach in the clinical practice environment and provide value and positive outcomes for customers. Chapters [00:30] Introduction of Jeff and Justin, Alairo's Mission [01:35] Lone Star’s legacy and evolution [03:15] Jeff’s background and the opportunity to provide augmentative healthcare solutions [05:20] A seamless transition for Lone Star customers [06:05] The value of Lone Star’s Professional Services Team [06:55] Maintaining consistent customer relationships [07:50] Alairo: a comprehensive platform for transforming healthcare through innovation [08:50] Alairo’s different functionality modules and The Grand Unified Theory of Healthcare [09:55] Opportunities for Alairo, looking into the future Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 32 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experience.
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    14 m
  • Episode 7: Mate Brings a Circadian Twist to Hospitals

    Episode 7: Mate Brings a Circadian Twist to Hospitals
    Feb 12 2024
    Episode Description In the latest episode of CarePoints, Kenny Schiff interviews Jenn Upton, co-founder of Mate, a circadian rhythm lighting company; and healthcare innovations specialist Cliff Switzer, of Lone Star Communications. The three discuss the background and inspiration behind Mate, the concept of circadian rhythm and its impact on sleep (and on the bottom line), the current lighting experience in hospitals, and the benefits of circadian rhythm lighting in healthcare and beyond.  Episode Summary Kenny Schiff, Jenn Upton, and Cliff Switzer discuss the background and inspiration behind Mate, the concept of circadian rhythm and its impact on sleep, the current lighting experience in hospitals, and the benefits of circadian rhythm lighting in healthcare.   They also explore the reception and adoption of circadian rhythm lighting, the energy savings and cost reduction it offers, and the typical project process and success factors. A case study of the Methodist Innovation Lab is presented, and the expansion of circadian rhythm lighting to other healthcare settings and industries is discussed.   The episode concludes with a glimpse into Mate's future plans and how to learn more about the company’s solutions.  This Episode’s Guests  Jenn Upton, Mate  Co-founded Mate in 2016, using her control and automation background to bring a low-voltage, circadian rhythm lighting solution to hospitals and medical centers to promote wellness and restful sleep for patients.   Connect: LinkedIn    Cliff Switzer, Lone Star Communications  A healthcare innovation specialist for Lone Star Communications with over 27 years in the industry, his main focus is on building relationships with individuals by understanding their needs and connecting them to the right products or solutions.  Connect: LinkedIn  Key Takeaways  The current lighting experience in hospitals often ignores circadian rhythm, resulting in poor sleep for patients and more stressful conditions for staff.  Mate’s circadian rhythm lighting can optimize sleep and wake cycles by mimicking the natural light patterns of the sun, leading to improved wellness and restful sleep.  Along with its health benefits, circadian rhythm lighting offers significant energy savings and cost reduction for healthcare facilities, making it an attractive solution for both hospitals and the companies that build and retrofit them.  The adoption of circadian rhythm lighting in healthcare is gaining traction, with innovation centers and clinicians recognizing its potential to improve patient outcomes and staff well-being.  Mate’s technology has applications beyond healthcare, including education facilities, senior living centers, and commercial buildings, where it can enhance productivity and well-being.  Chapters [00:00] Introduction  [01:25] Background and Inspiration for Mate: Moving beyond traditional uses for LED technology and taking a deep dive into how LEDs can be optimized to mimic the sun and benefit both patients and hospitals.  [03:10] Understanding Circadian Rhythm and its Impact on Sleep: Regulated by the amount and quality of light, circadian rhythm tells our brains when to wake and when to sleep, and is especially important for hospital patients.  [05:10] Current Lighting Experience in Hospitals: The industry as a whole seems content with installing standard light fixtures with dimming capability but no temperature control—missing out on an important opportunity.  [07:00] More Than Just Health Benefits: Along with the wellness benefits it brings to healthcare, Mate’s technology saves more than 60% in energy costs while reducing construction budgets.  [09:30] Monitoring Energy Usage: Mate’s unique monitoring system allows hospitals to not only see energy use per light fixture but also when a light is nearing the end of its life cycle—giving staff time to ready a replacement.  [10:40] Cutting the Customer’s Construction Budget: Because Mate’s light fixtures are wired with low-voltage cabling, there are no conduit and electrical costs during construction. The same applies to retrofitting existing facilities—resulting in enormous savings.  [12:30] Benefits to Nursing Staff: With night shift workers facing a higher risk of health issues, hospital innovation centers are recognizing the clinical benefits of proper lighting and the resulting reduced stress levels—benefits that extend to all parts of a facility.  [14:00] Knowing What Installers Are Looking For: Mate’s system was created in the field based on real user feedback, making it easy to install and, with its hardware auto-detect and reverse polarity protection, virtually foolproof.  [16:00] Case Study: Methodist Innovation Lab: Overhauling an entire facility with new light fixtures provided a world of difference, and was done safely and easily even without an electrician. 
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    25 m
  • Episode 6: How AI and Cameras can make Hospitals Safer

    Episode 6: How AI and Cameras can make Hospitals Safer
    Jan 9 2024
    Episode Summary What’s the best way to leverage new AI-driven technological advances to improve patient care and safety? The answer is so straightforward that it’s a shock more healthcare delivery organizations (HDOs) don’t. But SaaS-based vision AI pioneer IntelliSee is on a mission to change that. IntelliSee leverages existing camera systems across healthcare facilities and builds AI-driven hardware to detect real-time threats with an integrated automated alert system. But it’s not all smooth sailing: “You’d be surprised at the number of healthcare facilities that do not have Internet Protocol (IP) cameras, or do not have working cameras,” IntelliSee CCO Maureen Pajerski says. IntelliSee aims to raise the standard of patient safety and security in some of the toughest work environments in the country — which often rate as more violent in terms of physical assaults than jails. The job of constantly monitoring HDOs is best fulfilled as a partnership between AI and humans. And while IntelliSee is a young company, humanity is similarly new to facing the challenges of AI. “This space reminds me of the early internet days when there were hundreds of players all battling it out,” Maureen says. “And it's a race to the customer — because whoever gets the best data gets a smarter and better platform.” Featured on the Episode Name: Maureen Pajerski What she does: As CCO of IoT solutions company IntelliSee, Maureen brings over two decades of experience in sales and marketing leadership to help power the pairing of advanced vision AI with existing security camera infrastructure. Organization: IntelliSee Words of wisdom: “If towards the end of my career, I can help prevent — or mitigate the damage of — just one single horrific active shooter event, it’s all worth it. That mission is what has driven me. Additionally, AI is such a cool technology, and I firmly believe it’s going to change our world the same way the Industrial Revolution changed it.” Connect: LinkedIn Key Points Top Takeaways from this Episode Like any technology, vision AI can be used for good or bad. People afraid of the so-called singularity (where AI supersedes human intelligence) frequently neglect the fact that most AI models exist in silos. Individual models — including language, knowledge, reasoning, and perception — fulfill different functions and serve different purposes. It’s up to us to decide how to use specific models for desired ends. Broadly categorized in a perception model of AI, vision AI developers can easily leverage existing infrastructure to improve security. AI cameras will soon be everywhere — HDOs need to be proactive. Too many healthcare facilities lack IP (or even working) cameras, which already renders them a poor fit for the solution offered by IntelliSee. Many rely on outdated analog equipment, which is inadequate for workplaces that are frequently rated as more violent than jails in terms of physical assaults. Just as schools can’t (and shouldn’t) fight the fact that cameras are today an inevitable part of classrooms thanks to the number of devices present, HDOs should embrace the potential to increase patient care, security and safety with vision AI. Far from the be-all-and-end-all solution, AI is one single layer of security. Security is all about layers, Maureen emphasizes. She admits that while IntelliSee is a great, even necessary layer, it can still be fooled. AI is exponentially better than humans at doing the boring work of monitoring multiple cameras — which is impossible for humans at scale anyway. But it also doesn’t understand object permanence like a human child can. AI is one part of a collaboration with human beings, and that partnership is the real changemaker. Episode Insights [00:00] I spy AI: As a young, well-funded company, IntelliSee leverages existing cameras for its SaaS solution — covering slips and falls all the way up to active shooter scenarios — because of the pre-existing infrastructure. [04:09] Siloed models: Far from a single, superhuman entity, AI currently exists in the form of different models that perform various functions. [06:40] IntelliSee ICP: Potential customers of IntelliSee are typically open to the public, need IP cameras and generally have a higher focus on the safety and security of their patients than more affluent healthcare settings. [10:02] Layered security: When it comes to monitoring cameras, AI is king. But it’s a layer of security — not the be-all and end-all. [12:34] Integrative prerogative: IntelliSee is fundamentally an automatic alarm based on what cameras in healthcare settings see. [14:02] AI hype and fears: All technology can be used for good or bad. ChatGPT simply amplified the mainstream’s awareness of the dangers and drawbacks of AI-based technology. [16:14] OEM and VAR partnerships: As an open integrations platform, IntelliSee’s GTM is through the reseller. The hardest part about ...
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    26 m
  • Episode 5: The Top 6 Reasons to Join a Professional Organization

    Episode 5: The Top 6 Reasons to Join a Professional Organization
    Jan 8 2024
    Episode Summary In today’s world of ever-evolving healthcare needs, nurse leaders are being asked to juggle more responsibilities than ever before. So it makes sense that many of these busy professionals would hesitate to add another commitment, like membership in a professional organization, to their respective plates.  However, according to Drs. Susan Hernandez and Donna Montgomery, the benefits of joining a professional organization like the North Texas Organization for Nursing Leadership (NTONL) far outweigh any potential scheduling snafus or inconveniences. Many nurse leaders find that NTONL makes it easier and more enjoyable to meet their commitments.  Within a rapidly changing environment, NTONL is a forum for nurse leaders to promote compassionate, effective, and efficient healthcare. It’s also a safe space for nurse leaders to network, troubleshoot difficult issues, and build each other up.   In this episode of CarePoints with Kenny Schiff, Drs. Hernandez and Montgomery discuss the many advantages associated with professional organizations in general and NTONL, specifically. On the podcast, Drs. Hernandez and Montgomery talk about how NTONL promotes essential continuing education and training while connecting nurse leaders with community-specific support. They also emphasize the importance of creating judgment-free spaces in which nurse leaders can connect, address obstacles, and brainstorm solutions to complex problems.  As nurse leaders continue to manage myriad responsibilities in high-pressure environments, joining a professional organization like NTONL can ultimately help nurse leaders stay up-to-date educationally, get the support they need to thrive, and give back to their professions. Featured on the Episode Name: Dr. Susan Hernandez  What she does: Dr. Susan Hernandez, DNP, MBA, RN currently serves as the Health System Chief Nurse Executive for UT Southwestern Medical Center. She is the Past President of the North Texas Organization for Nursing Leadership (NTONL), where she is committed to developing and supporting leaders in nursing.  Organization: UT Southwestern Medical Center Words of wisdom: “Give [NTONL] a shot. It’s not extra work, and it’s incredibly valuable. Share your ideas, your opinions, your thoughts, and your expertise with all of those who are already involved. It’s worth the time, and it’s a lot of fun.” Connect: LinkedIn   Name: Dr. Donna Montgomery  What she does: Dr. Donna Montgomery, DNP, MBA, RN is the Chief Clinical Informatics Officer for Lone Star Communications. She has spent over 35 years as a healthcare leader in varying roles including nursing management, IT management, product line development, process improvement, informatics, and executive leadership data. Organization: Lone Star Communications, Inc. Words of wisdom: “One of the things that we are really wanting to do in NTONL is encourage up-and-coming young leaders to come and join us. It’ll be good for us, and we hope that it will be good for them.” Connect: LinkedIn Key Points Top takeaways from this episode Professional organizations facilitate essential continuing education. The healthcare environment is always changing and evolving; participating in a professional organization is one-way nurse leaders can ensure that they stay up-to-date with skills and technology. NTONL even conducts an annual internal needs assessment of nurse leaders, to ensure that their educational offerings are relevant to nursing administration and healthcare providers. Join a committee to get more out of membership, while giving back. NTONL has developed three distinct committees — Education, Communication, and Membership — to empower nurse leaders to give back to their nursing community in a meaningful way. The Education Committee plans and executes bimonthly membership meetings as well as the annual Fall Forum. The Communication Committee leverages social media to increase the visibility of nurse leaders. The Membership Committee supports chapter activities and networking events to encourage NTONL’s recruitment and growth. There is truly a role for everyone. Diverse perspectives fuel advancement. Professional organizations bring together a unique and varied cross-section of nursing personnel to share ideas, information, and support. NTONL is committed to uplifting professionals in every career stage. NTONL is designed to foster the interchange of new knowledge and innovation in an accepting and understanding environment. Plus, sometimes, simply speaking with someone who genuinely understands the challenges of nursing can make all the difference.  Episode Insights [01:04] Professional organization appreciation: Drs. Montgomery and Hernandez have both been well-served by the professional organizations that they have been part of, including NTONL.  [02:20] Connecting nurse leaders to communities: As a busy professional, Dr. Hernandez understandably had some reservations about ...
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    12 m