The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In this special bonus episode, building on our Reimagining Telecoms mini-series, we dive into the current opportunities shaping today’s dynamic telco landscape.

This week, Dave, Esmee and Rob talk to Vivek Badrinath, Director General of the GSMA about the current opportunities shaping today’s dynamic telco landscape and the role of GSMA.

TLDR
01:38 Introduction to Vivek and the bonus episode
03:48 In-depth conversation with Vivek Badrinath
42:13 Can empathy become a strategic KPI in telecom?
47:20 Event in Uzbekistan and doubling down on the digital ecosystem

Guest
Vivek Badrinath: https://www.linkedin.com/in/vivekbadrinath/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

with Praveen Shankar: https://www.linkedin.com/in/praveen-shankar-capgemini/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Cloud Realities' is an original podcast from Capgemini

[AAA] In 'Access All Areas' shows we go behind the scenes with the crew and their friends as they dive into complex challenges that organizations face—sometimes getting a little messy along the way.

This week, we address the ‘big rocks’ that can obstruct or delay successful outcomes in organizational transformations. Dave, Esmee, and Rob are joined by Jasmin Booth, Head of Product Delivery to discuss the transformation to being a (digital) product based organization.

TLDR
05:22 Access All Areas: This third episode focuses on the products we build that drive outcomes.

06:52 Conversation with Jasmin about our digital products
37:06 What makes it better to be in a product centric organization?
54:00 Conclusion of the seven Big Rocks and how to smash them
59:00 Going on the Blue Bell railway

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

with Jasmin Booth: https://www.linkedin.com/in/jasminbooth15/

Production
Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Cloud Realities' is an original podcast from Capgemini

Every organization is built on people, structures, and culture. But culture isn’t static—it evolves with every interaction, ambition, and shift in circumstance. As IT drives business transformation, new technologies reshape how people connect and collaborate. In this ever-changing landscape, a strong, adaptive culture is the key to lasting success.

This week, Dave, Esmee and Rob talk to Jitske Kramer, Corporate Anthropologist about what technology is doing to cultures and human systems and how AI can mess with the narrative.

TLDR
00:50 Introduction of Jitske Kramer and her book Navigating Tricky Times
02:05 Rob shares his confusion about saying “thank you” to AI
07:25 In-depth conversation with Jitske Kramer
11:30 Visual communication via tattoos even at AWS re:Invent
25:00 Corporate framing and what's going on within organizations today
46:22 Exploring the contrast between the natural pace of human transformation and the rapid acceleration of technology
54:14 Editing the documentary Patterns of Life
55:56 Esmee’s 2x Outro speed surprises everyone!

Guest:

Jitske Kramer: https://www.linkedin.com/in/jitskekramer/

https://jitskekramer.substack.com/
Tricky Times event: https://tricky-times.com/events/navigating-tricky-times-leading-through-the-messy-middle-of-change/

Hosts

Dave Chapman: https://www.linkedin.com/in/chapmandr/

Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/

Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production

Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/

Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound

Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/

Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Cloud Realities' is an original podcast from Capgemini

The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In a new five-part mini-series, Reimagining Telecoms, we will explore these challenges through five distinct lenses: Growth, Networks, Simplification, Data & AI, and Regulation, uncovering lessons and insights relevant to telecom organizations and beyond.

This week, in the final episode of the mini-series, Dave, Esmee, and Rob talk to Nik Willetts, CEO of TM Forum, to discuss growth—the telco industry’s biggest challenge—and how it intersects with Hyperscalers, innovation, and shaping the industry's future.

TLDR
01:05 Introduction of Nik and an update on the mini-series
03:41 Main conversation with Nik Willetts
29:10 Navigating the balance between collaboration and competition
34:57 Looking ahead to DTW Ignite, the Dolomites, and Brunello wine, served by sommelier Rob

Guest
Nik Willetts: https://www.linkedin.com/in/nikwilletts/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/
Dave Chapman: https://www.linkedin.com/in/chapmandr/
with Praveen Shankar: https://www.linkedin.com/in/praveen-shankar-capgemini/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Cloud Realities' is an original podcast from Capgemini

Traditional businesses are transforming to enhance consumer engagement and operational efficiency by integrating advanced technologies, helping them stay competitive in the digital age; how can technology best support this transformation?

This week, Dave, Esmee and Rob talk to Sandeep Seeripat, CIO at Twinings about how the 300-year-old tea company is undergoing a business transformation. They explore strategies to enhance consumer engagement and operational efficiency, and how Twinings is repositioning itself in the digital world.

TLDR
00:40 Introduction of Sandeep Seeripat
04:03 Rob is confused about by the AI's overly sycophantic behavior
07:20 Conversation with Sandeep about three Centuries of Innovation at Twinings
43:18 What if brands created with the sensitivity of an artist?
53:25 Capture that perfect picture in South Africa

Guest
Sandeep Seeripat: https://www.linkedin.com/in/sandeepseeripat/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Cloud Realities' is an original podcast from Capgemini

[AAA] In 'Access All Areas' shows we go behind the scenes with the crew and their friends as they dive into complex challenges that organisations face—sometimes getting a little messy along the way.

This week, in what may or may not be our 100th episode, Dave, Esmee and Rob talk to James Wilson, AI Ethicist and Lead Gen AI Architect and Philip Harker, Advisory Lead, Insights and Data at Capgemini UK, about exploring the deep importance of ethics as we move forward into the intelligence age.

TLDR
00:42 Is this really our 100th episode or not?
04:38 What is a team AAA episode and welcoming James and Philip
06:12 Rob sets the stage, why AI Ethics matters
09:42 In-depth chat with James and Philip
59:11 Exploring AI and quantum as innovation boosters
1:06:00 A quiet weekend and Safe AI for Kids

Guests
James Wilson: https://www.linkedin.com/in/james-wilson-1938a1/
Philip Harker: https://www.linkedin.com/in/philip-harker-243300/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Cloud Realities' is an original podcast from Capgemini

Understanding the true environmental cost of digital innovation is crucial for governments aiming to embed sustainability into their digital delivery processes. Governments are embedding sustainability into the heart of digital delivery. Can governments ensure that their digital advancements contribute positively to the environment while maintaining efficiency and effectiveness in their services?

This week, Dave, Esmee, and Rob talk to Liam Walsh, Chief Architect, and Paul Mukherjee, CTO at the UK Department for Environment, Food and Rural Affairs (Defra), to explore how the UK government is embedding sustainability into the heart of digital delivery—and holding tech suppliers accountable.

TLDR
00:32 Introduction of Liam Walsh and Paul Mukherjee
01:47 Rob is not confused but Marcel has frustrations with the slow pace of AI implementation
05:50 Discussion with Liam and Paul on integrating sustainability within government operations
31:17 The significance of Fusion Teams
36:18 Attending a gig and reading AI books in front of the caravan

Guests
Liam Walsh: https://www.linkedin.com/in/liamjameswalsh/
Paul Mukherjee: https://www.linkedin.com/in/paulmukherjee/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Cloud Realities' is an original podcast from Capgemini

At Knowledge 2025, the spotlight is on big announcements and bold innovations—but we’re taking you behind the scene!.
In this two-part special, we dive into the engine driving ServiceNow’s evolution, with exclusive conversations you won’t hear on the main stage.

In Part 2, Dave, Esmee, and Rob speak with Amanda Joslin, Senior Director of Platform and AI Innovation Product Management at ServiceNow, about the latest announcements from Knowledge 2025. They discuss how AI is being embedded directly into workflows and customer experiences through proactive, intelligent automation.

TLDR
02:09 Introduction of Amanda Joslin and Knowledge 2025
02:48 Rob is confused about seating at large conferences
09:45 Conversation with Amanda Joslin on the main announcements at Knowledge 2025 and the ServiceNow platform
52:20 Kill the Backlog and moving toward a zero-backlog operating model
57:32 Jamaica, sunshine, and the sea

Guest
Amanda Joslin: https://www.linkedin.com/in/amandajoslin/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Cloud Realities' is an original podcast from Capgemini