Compliance issues can be fraught. Engaging senior staff can be more like herding cats. In this episode of ‘Safeguarding Healthcare’, Dr David Rankin highlights the challenges faced by medical administrators focusing on the low compliance rates among hospital staff, especially senior medical professionals, with essential training requirements such as hand hygiene, emergency procedures, and cultural awareness. Dr Mainak Majumdar, the Director of Intensive Care Services at Mercy Hospital, provides insights into the root causes and potential solutions for this issue, emphasising the importance of ensuring communication is patient-centric and that medical staff understand their accountability.

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