Creative Shop Talk with Wendy Batten Por arte de portada

Creative Shop Talk with Wendy Batten

De: Wendy Batten Creative Retail Mentor
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  • Resumen

  • How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that “accidental shopkeepers” and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and “winging” the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.
    Wendy Batten 2020
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Episodios
  • 220/149. Best of Retailer Success Series: How Two Friends Turned a Creative Hobby into a Successful Retail Business

    220/149. Best of Retailer Success Series: How Two Friends Turned a Creative Hobby into a Successful Retail Business
    Jul 29 2024
    With host retail coach July is winding down and Member Appreciation Month is coming to a close in the Retailer’s Inner Circle but we are just warming up to prepping for the Holidays. Our amped-up Holiday Bootcamp is launching in August! In addition to the 5 part masterclass, we’ve added promotional guides with creative and fun ideas to get buying customers in your shop in Q4. We’ve got editable social media graphics so the work is done for you - all you have to do is hit the schedule button! Q4 is coming and we’ve done the planning for you. Q4 doesn’t have to be hard! So much more is happening inside the Inner Circle - trust me you don’t want to miss it. You don’t have to run your retail business alone. ! In keeping with our celebration of our members all of July in the Inner Circle, we’re highlighting some of our favorite past interviews with Inner Circle retailer members! These retailer interviews are some of our most popular episodes and what you all are telling us you want more of. This week we are going all the way back to Episode 149 with Susan Mocker and Devon Cretella of Extending Grace in Hubbard, Ohio. Let’s dive in! Show Notes As a retail coach, I often get asked my thoughts on going into business with friends and honestly, I have seen it succeed and I’ve seen it go sideways. Today, we are going to share a great success story of a retail partnership. Meet Retailer Inner Circle members Susan Mocker and Devon Cretella, owners of , a home decor shop in Hubbard, Ohio. They are sharing partnership advice and what worked for them and how two friends turned a shared creative hobby into a successful retail business partnership. Susan and Devon will tell us what has worked for them in business, including a yearly planning retreat they take together and how they’ve balanced work and life. They’ll also give us their best advice on going into business with friends. “Plan it, but write it in pencil because business is flexible.” Whether or not you are considering joining a partnership, there is something for every retail shop owner in this episode. I hope you enjoy this conversation as much as I did! About Susan and Devon: Susan Mocker and Devon Cretella are the co-owners of Extending Grace in Hubbard, Ohio. Friends since the 90’s, we opened the store in 2016. Both of us love all things vintage & creative, and our store reflects that. Customers experience a home décor shop with a focus on antiques, vintage, DIY, and the work of local artists and collectors. We love hanging out with our customers and neighbors during workshops, events, and community projects. You can find them on , , and on their . Related podcasts we think you’ll like: - CEO Mindset and Community with Sylvia Davis - Retailer Success Series: Community Attract Strategy with Inner Circle Member Michelle Emmons : Retailer Success Series: Jess Gebauer on Using Unique Marketing & Sales Strategies Ready to Level Up? Join The Retailer’s Inner Circle. Here’s everything you need to know about the . You’ll have access to countless Masterclasses including , Shop Standards, Money Matters, and so many others. Plus, you’ll have access to a private Facebook group where members can ask questions or share advice and their experiences of running a retail shop. And Q4 is coming! We’ve got your back. You don’t have to do retail alone! About your host, Wendy Batten In case we haven’t met yet, I’m Wendy, a small business coach and founder of where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. Through online classes, business coaching programs, speaking, and a , I’ve helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, , has helped retailers around the world build their retail business skill sets and confidence. I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at For more support from Wendy
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    46 m
  • 219. Best of Retailer Success Series: Meet Inner Circle Member Jeanne Terrill

    219. Best of Retailer Success Series: Meet Inner Circle Member Jeanne Terrill
    Jul 22 2024
    With host retail coach Hey Friends! This month, we’re celebrating our retailers in the Retailer’s Inner Circle. It’s Member Appreciation Month! We’re hosting weekly giveaways (including private coaching sessions with me!), launching promotional guides and editable social media graphics, and so much more. It’s not too late to join us - and NOW is the time. You don’t have to run your retail business alone! and get immediate access to countless Masterclasses on topics from merchandising to social media and our coveted monthly playbooks that break your month down for you into bite sized pieces. You’ll also have an opportunity to make peer-to-peer connections in our community with retailers who are facing the same questions and issues as you. Q4 is looming and our revamped Holiday Bootcamp also launches soon. Retail doesn’t have to be so hard! ! In keeping with our celebration of our members, over the next few weeks on the podcast we’ll be highlighting some of our favorite past interviews with Inner Circle retailer members! These retailer interviews are some of our most popular episodes and what you all are telling us you want more of. This week we are going back a few months to Episode 204 with Jeanne Terrill of Junque Rescuers in Lake Jackson, Texas. Let’s dive in! In This Episode: I’m taking you behind the counter of Junque Rescuers in Lake Jackson, Texas to chat with shop owner and Inner Circle member Jeanne Terrill in this episode of the Creative Shop Talk Podcast. Buckle up because Jeanne is taking us on a ride and sharing her journey from accidental entrepreneur to thriving shop owner! In the episode, she shares how her shop has evolved since opening as an antique/vintage shop in 2017. We talk about many of her challenges including moving locations, why incredible success caused her to change her product mix, and learning to put her CEO hat on and the changes that come along with that. Jeanne also shares examples of specific actions she has taken and changes she has made as a result of what she has learned from the Inner Circle masterclasses and our tight-knit community. I loved this conversation with Jeanne and I hope you do too! It’s always awesome to catch up with my Inner Circle retailers and share their successes with our podcast listeners. Did anything strike a chord for you? Anything you’ll be reflecting on or changes you are going to make based on the conversation you just listened to? Need more? Join me and our supportive community of retailers in my ! You’ll have access to countless Masterclasses including . Not ready to join but want to purchase this stand-alone masterclass? You can purchase it on demand . Most impactful: Join the small group 6-Week Sales Accelerator course. We start April 24! More information . Related podcasts we think you’ll like: : Retailer Success Series: Christie Carter-Tokairin: 10 Years In : Retailer Success Series: CEO Mindset and Community with Sylvia Davis of Louisville Mercantile : Retailer Success Series: Growth Mindset with Jeff Lee of The Vintage Nest About Jeanne Terrill and Junque Rescuers Junque Rescuers LLC is a well-established brick-and-mortar lifestyle boutique located in downtown Lake Jackson, Texas. With eight years of experience, the business has evolved from its roots as a vintage and vintage-inspired home decor store to become a versatile lifestyle brand. You can follow along here: | | About your host, Wendy Batten In case we haven’t met yet, I’m Wendy, a small business coach and founder of where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. Through online classes, business coaching programs, speaking, and a , I’ve helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, , has helped retailers around the world build their retail business skill sets and confidence. I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at For more support from Wendy
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    58 m
  • 218. Best of Retailer Success Series: Community Marketing Strategies with Millie Blackwell

    218. Best of Retailer Success Series: Community Marketing Strategies with Millie Blackwell
    Jul 15 2024
    With host retail coach Happy July! This month, we’re celebrating our retailers in the Retailer’s Inner Circle. It’s Member Appreciation Month! We’re hosting weekly giveaways (including private coaching sessions with me!), launching promotional guides, editable social media graphics, and so much more. It’s not too late to join us - and NOW is the time. You don’t have to run your retail business alone! and get immediate access to countless Masterclasses on topics from merchandising to social media and our coveted monthly playbooks that break your month down for you into bite sized pieces. You’ll also have an opportunity to make peer-to-peer connections in our community with retailers who are facing the same questions and issues as you. Q4 is looming and our revamped Holiday Bootcamp also launches soon. Retail doesn’t have to be so hard! ! In keeping with our celebration of our members, over the next few weeks on the podcast we’ll be highlighting some of our favorite past interviews with Inner Circle retailer members! These retailer interviews are some of our most popular episodes and what you all are telling us you want more of. This week we are going all the way back to Episode 132 with Millie Blackwell of Mrs. Blackwell’s Village Bookshop in Greytown, New Zealand. Let’s dive in! In This Episode: If you think you have to be on FB to grow your business, think again! Meet Millie Blackwell - owner of Mrs. Blackwell’s Village Bookshop in Greytown, New Zealand. Before opening her shop in December 2020, Millie and her husband owned digital businesses and did a lot of home renovations. Her shop is perfect for romantic, curious minds and romantic souls. Her bookshop is filled with books and creative items such as notebooks, jigsaw puzzles, fountain pens, stationary, etc. Because Millie opened her shop during the height of the pandemic, she really had to work hard to build their market base in unique and creative ways. Storytelling has been a successful marketing strategy for them with print ads, Instagram, and their quarterly newsletter: The Blackwell Bugle. Fun fact: Millie doesn’t use Facebook for personal use or for her business! It can be done. All of Millie’s business marketing decisions are based on building community and becoming a destination shop. Listen to her attract strategies! They go against the grain and work for her! She’s doing it her way and making connections, human to human. Millie is a member of our group and works hard at business development, and pays close attention to tracking, measuring, tweaking, training, and focusing on foot traffic. Ready to Level Up? Join The Retailer’s Inner Circle. Here’s everything you need to know about the . You’ll have access to countless Masterclasses including , Shop Standards, Money Matters, and so many others. Plus, you’ll have access to a private Facebook group where members can ask questions or share advice and their experiences of running a retail shop. Related podcasts we think you’ll like: : Retail Success Series: Growth Mindset with Jeff Lee from The Vintage Nest : How To Create Loyalty and Amazing Customer Experiences with Guest Expert & Author: Shep Hyken : Retailer Success Series: Community, Culture, and CEO Mindset with Amy Cseh About your host, Wendy Batten In case we haven’t met yet, I’m Wendy, a small business coach and founder of where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. Through online classes, business coaching programs, speaking, and a , I’ve helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, , has helped retailers around the world build their retail business skill sets and confidence. I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at For more support from Wendy
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    44 m
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