Episodios

  • How to read an EOB summary

    How to read an EOB summary
    Aug 21 2023

    Welcome to the Dental Billing Academy’s "What's the 411" podcast. "What's the 411" refers to the 90s phrase, meaning "What's the latest information?" In this podcast, you can expect to hear discussions on various topics related to dentistry such as frequently asked questions from our support call center, worst claim stories, and highlights on the latest dental coding and billing updates. Our aim is to provide dental professionals and enthusiasts with relevant, up-to-date information to help them stay informed and improve their knowledge in the field. So… What’s the 411?

    In Episode 1, Fran demystifies this complex document, the Explanation of Benefits summary, with the basics to help minimize errors and maximize claim reimbursement.

    To learn more about eAssist Dental Solutions, please visit dentalbilling.com.
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    9 m
  • Dental Billing Academy - ep 23: Working with a 3rd party

    Dental Billing Academy - ep 23: Working with a 3rd party
    Sep 14 2021
    Do you have questions about working with a third-party company? Allison breaks it all down — from communication to operations — and explains how a third party helped her achieve her goals.
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    43 m
  • Dental Billing Academy - ep 22: Conflict Resolution

    Dental Billing Academy - ep 22: Conflict Resolution
    Aug 11 2021
    Suzie Henry discusses the most common reasons for conflict inside a dental practice, and gives dental billers tools for quick conflict resolution and avoiding conflict when possible.
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    38 m
  • Dental Billing Academy - ep 21: 4 worst claims stories with happy endings

    Dental Billing Academy - ep 21: 4 worst claims stories with happy endings
    Jul 13 2021
    Learn how these four dynamic dental billers fought in the trenches to get these tough claims paid. Now YOU know what to do when you encounter a similar situation.
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    22 m
  • eAssist Dental Billing Academy - episode 20: Know your numbers

    eAssist Dental Billing Academy - episode 20: Know your numbers
    May 17 2021
    Curtis Marshall, Dental Intelligence Vice President of Enterprise Partnerships, talks about which practice numbers to monitor and what goals dental billers should be setting.
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    40 m
  • eAssist Dental Billing Academy - episode 19: D4346 Explained

    eAssist Dental Billing Academy - episode 19: D4346 Explained
    Apr 29 2021
    Lois Banta and Allison Norris break down the D4346 code, how it differs from D4341 / D4342, and how to support your clinical staff to get it paid!
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    27 m
  • eAssist Dental Billing Academy - Episode 18: Where do CDT codes come from?

    eAssist Dental Billing Academy - Episode 18: Where do CDT codes come from?
    Apr 11 2021
    When did dental insurance start? How are CDT codes added and changed? Dr. Roy Shelburne breaks it all down and gives his prediction for the future of dental billing.
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    34 m
  • eAssist Dental Billing Academy - Episode 17: Eaglesoft best practices

    eAssist Dental Billing Academy - Episode 17: Eaglesoft best practices
    Apr 6 2021
    Expand your knowledge of Eaglesoft with Jackie and Jessica, two dynamic dental billers that specialize in this detailed dental practice management software.
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    34 m