VOIP Phones. What the heck is VOIP?

Not the SEXIEST topic to discuss on a podcast... but Michael Dinsio and Richard May have a good time. They discuss IN DETAIL all the things that go into consideration when setting up a phone system in your dental practice. Mango Voice is a preferred partner with Next Level Consultants and has developed a SWEET DEAL for all of our clients/listeners. Use this link to let Richard know you are interested!
https://get.mangovoice.com/nextlevelconsultants

0:00 Intro
3:00 Mango Voice PROMO offer
4:20 What is Mango?
7:45 Setting Up Your Phone System
9:06 When You Should Set Up Phones
11:55 Start Marketing w/ New Number
13:38 When to Get The Office Phones
15:25 Receive Calls On Mango App
19:38 Online Call Management Portal
21:26 3rd Party Call Services
25:24 Tracking Calls - Call Data
28:25 Uptime and Service Reliability
34:05 Add-On Features & Benefits
35:59 Practice Management Software Sync
38:14 Text Messaging
41:40 Pitfalls w/ Other Phone Providers

SHOW HOST:
As always, Michael Dinsio, your host, is available to you as a dental practice start-up consultant.
You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.html

You can learn more about what he does by scheduling a One-on-One call as well:
https://calendly.com/nxlevelconsultants-michael/30-minute-new-client

#dentalstartup #dentalpodcast #startupunscripted
#dentalconsultant #dentalcoach Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm

Tech Solutions for New Dental Practices!
We explore the two main server options: cloud-based vs on-premise servers. We discuss the pros and cons of each in terms of cost, security, and technical support needs. Learn how to find cost-effective solutions for your dental practice when starting up. We talk about strategies to keep your IT running smoothly without breaking the bank. From backups to troubleshooting, this episode equips you with the knowledge to confidently navigate the tech side of starting your practice with all the essential resources when building out.

Check out Darkhorse Tech here:
https://www.darkhorsetech.com/

0:00 Intro Music
1:00 Intro to Darkhorse Tech
4:11 Cloud Software vs. Local Server
8:42 Understand All Options Available to You
11:45 Using a Local on Premise Server
18:30 Costs of Technology & Staying in Budget
25:05 Sound Systems & Security Cameras
30:07 IT Maintenance Plans
38:35 Procuring Your Own Hardware

SHOW HOST:
As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Consultant. You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.html

You can learn more about what he does by scheduling a One-on-One call as well:
https://calendly.com/nxlevelconsultants-michael/30-minute-new-client

#dentalstartup #dentalpodcast #startupunscripted #dentalconsultant #dentalcoach
Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm

Cory Pinegar founder of Reach, a groundbreaking dental start up service that helps dental practices increase patient engagement and revenue.

In 2016, at the age of 22, Cory purchased the company—then named Recall Solutions—from software giant Weave for just one dollar. Since then, COry has grown Reach to a workforce of close to 300 employees. Reach has been named one of the fastest-growing companies by Inc. 500 and has been recognized repeatedly by the Salt Lake Tribune as one of the Best Places to Work.
Check out https://www.getreach.co
They have some great articles and resources on their site.
7 Phone Answering Skills Every Dental Office Must Have

0:00 Intro Music
2:28 Intro to Reach & Cory Pinegar
5:30 Why Use 3rd Party Call Services?
10:45 Are 3rd Party Call Centers Less Personal
22:24 The Power of Exceptional Service
24:20 Statistics and Tracking Results
28:40 Training Employees and Quality Assurance
31:20 Recall Scheduling? Additional Services
34:33 Does Reach Use Practice Management Software

SHOW HOST:
As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Consultant.
You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.html

You can learn more about what he does by scheduling a One-on-One call as well:
https://calendly.com/nxlevelconsultants-michael/30-minute-new-client

#dentalstartup #dentalpodcast #startupunscripted #dentalconsultant #dentalcoach
Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm