• Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060

  • Jul 9 2024
  • Duración: 33 m
  • Podcast

Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060 Por arte de portada

Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060

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  • Resumen

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    In this solo episode, we tackle two primary topics:

    • Imposter Syndrome specific to Digital CS and how to combat it
    • Building Customer Health Scores without the benefit of product Telemetry

    Along the way, I also share a few news items and resources with you.

    Enjoy! I know I sure did...

    Resources:

    • Virtual Scale & Digital Meetup Survey Link

    • Latest Digital CX Articles
      • Hubspot
      • ChurnZero
    • Everyday AI
      • 5 Simple Ways to use Generative AI Every Day
    • DCS Connect Slack Community

    • Digital Customer Success book

    • Health Scores without Telemetry post

    Lifetime Value Media
    Lifetime Value aims to serve the audio/video content production and editing needs.

    Support the Show.

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    Like/Subscribe/Review:
    If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review.

    Website:
    For more information about the show or to get in touch, visit DigitalCustomerSuccess.com.

    Buy Alex a Cup of Coffee:
    This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcsp

    Thank you for all of your support!

    The Digital Customer Success Podcast is hosted by Alex Turkovic
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