Communication is a key skill for all doctors, and particularly those working within teams or in leadership roles. In this episode, Felicity Dwyer tells me about her top tips for great communication. Be a good listener, be flexible with your communication styles, and have self-awareness. We talk about what gets in the way of good communication, and how to adapt to each other so that we bring everyone into the conversations that we have.

Felicity Dwyer helps leaders, teams, and individuals to think deeply, communicate effectively, and generate an environment of trust and psychological safety.

Felicity is a CIPD-qualified trainer, an accredited Time to Think Facilitator, a Clean Language Facilitator, and an experienced executive and career coach.

Her book, Crafting Connection, has been described as “a must-read guide to communication and building better relationships.”

You can find out more and get in touch with Felicity via her website https://felicitydwyer.com or on LinkedIn https://www.linkedin.com/in/felicitydwyer/

Crafting Connection is available at https://www.amazon.co.uk/Crafting-Connection-Transform-communicate-yourself/dp/1788604016/

Listen at https://matdaniel.net/podcast/; https://open.spotify.com/show/1j8uLaUU1g5bYTRVuwUX7j?si=672ec26a73164d7f; https://podcasts.apple.com/gb/podcast/doctors-at-work/id1701284564; or watch on www.youtube.com/@dr-coach/videos.
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You can find out more about Mat's coaching to help doctors create successful and meaningful careers at www.MatDaniel.net.

Frances is a maternity coach, and in this episode we discuss how to successfully navigate the maternity transition. Frances tells me that planning is key, before the maternity leave even starts. Becoming a mother is a transition, and everyone experiences it differently. There is no right way to return to work; planning ahead helps, as does a discussions about what the woman's career will be like on returning from maternity.

The Maternity Coach was founded by Frances Cushway, a licenced registered Career Coach who specialises in supporting women to return to work following maternity leave and continue to thrive in their careers. Frances has a Postgraduate certificate in Career and Talent Management and a degree in Psychology. She is a Registered
Career Development Professional with the CDI where she was a finalist for Career Coach of the Year 2018, 2021 and 2022 for her work with mothers on maternity leave. The Maternity Coach offers a unique coaching experience that brings together the psychology of becoming a mother with the practicality of planning the return to work that is right for you and your family. The Maternity Coach's mission is to support mothers through maternity leave and their return to work; to help them rediscover who they are and what they want from their career after maternity leave and give them the courage and tools to return to work with confidence so they can continue to make their unique contribution to the world.
www.thematernitycoach.com; uk.linkedin.com/in/francescushway; linkedin.com/company/the-maternity-coach; https://www.instagram.com/thematernitycoach/

Listen at https://matdaniel.net/podcast/; https://open.spotify.com/show/1j8uLaUU1g5bYTRVuwUX7j?si=672ec26a73164d7f; https://podcasts.apple.com/gb/podcast/doctors-at-work/id1701284564; or watch on www.youtube.com/@dr-coach/videos.
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You can find out more about Mat's coaching to help doctors create successful and meaningful careers at www.MatDaniel.net.

We may not like to talk about money, but the reality is that it matters. In this episode, Hugh Massie and I discuss the role that money plays in doctors' careers. Doctors need to establish what their identity is, what legacy they want to leave, and how they want to be held to account. Money then becomes something that is a part of the whole, supporting the rest of one's work, rather than a source of stress or envy.

Hugh Massie is the Executive Chairman and Founder of DNA Behavior International – the Behavior and Money Insights Company. As a widely recognized Titan 100 CEO and Behavioral Solutions Architect, Hugh helps growth-minded leaders create an Exponential Future by developing a 109 (ten to the power of 9) Quantum Leap Growth Mindset and by building a plan for over 1 billion people impact. With that framework, he addresses every opportunity and challenge through a behavioral lens. Hugh’s purpose is to empower people worldwide to optimize their natural “hard-wired” talents and financial behaviors which drives quantum leap capacity, reduces stress, and enables greater happiness, more success, and improved health for longer. Further, Hugh empowers organizations and teams to build “category king” people-centered businesses, and in the process, enhance decision-making, culture, and performance. Applying the pioneering behavioral finance research Hugh has undertaken since 2001, his moonshot goal is to implement an AI-driven BeSci Tech Platform that by 2030 fully informs 1 billion people annually on how to enhance their decision-making and relationships for increasing life, financial and business longevity by 30 or more years. Hugh partners with clients to create an Exponential Future by developing trail-blazing financial behavior apps for building the “New BeFi Economy” impacting all key areas of life, finance and business.

Hugh has authored the following books and eBooks:

1. Leadership Behavior DNA – Discovering Natural Talents and Managing Differences

2. Financial DNA – Discovering Your Financial Personality for a Quality Life

3. Business DNA – Growing a People Centric Organizational Identity

4. Mastering Your Money Energy – Unleashing the Quantum Power of Money

5. Mastering Entrepreneurial Talents – Behaviorally Smart Entrepreneurship

Hugh Massie Social Media

Website: www.dnabehavior.com

Website: www.boyswithoutfathers.org

Linked In: https://www.linkedin.com/in/hughmassie/

Facebook: https://www.facebook.com/hugh.massie/

Instagram: https://www.instagram.com/hughmassie/

Youtube: https://www.youtube.com/@behaviorallysmart

Hugh hosts “Behaviorally Smart Identity Conversations” which is a podcast for which he has done circa 70 episodes in the past 2 years – they can be found on Youtube.

Listen at https://matdaniel.net/podcast/; https://open.spotify.com/show/1j8uLaUU1g5bYTRVuwUX7j?si=672ec26a73164d7f; https://podcasts.apple.com/gb/podcast/doctors-at-work/id1701284564; or watch on www.youtube.com/@dr-coach/videos.
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You can find out more about Mat's coaching to help doctors create successful and meaningful careers at www.MatDaniel.net.

In this episode, Clare talks about her career and we particularly focus on her leadership roles. She tells me that as doctors we are all leaders, and often don't appreciate the skills that we actually have. Her leadership wasn't part of a big master plan, she worked hard as a front line GP, had her eyes open to identify problems, and then went on and did something about it. She advises others to work hard, say yes to opportunities, and always be kind.

Having first trained in psychiatry at the Maudsley hospital, Clare Gerada followed her father’s footsteps and became a general practitioner, working in her practice in South London for more than thirty four years. Over this time, alongside her clinical practice, she has held several national leadership positions including both the Chair and President of the Royal College of General Practitioners, only the second women in its history to hold both position. Clare has also set up and led, until 2021 the award winning service for doctors and dentists with mental health problems, NHS Practitioner Health. She has also set up and leads the Primary Care Gambling Service, a unique GP-led multidisciplinary service straddling the primary, secondary and third sectors. Clare was awarded an MBE in 2000 for her services to drug misuse and received a Dame hood in 2020 for services to mental health.

With Phil Hammond, Clare is appearing at the Edinburgh fringe in August 2024: Fifty minutes to save the NHS. Book tickets here.

Listen at https://matdaniel.net/podcast/; https://open.spotify.com/show/1j8uLaUU1g5bYTRVuwUX7j?si=672ec26a73164d7f; https://podcasts.apple.com/gb/podcast/doctors-at-work/id1701284564; or watch on www.youtube.com/@dr-coach/videos.
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You can find out more about Mat's coaching to help doctors create successful and meaningful careers at www.MatDaniel.net.

In this episode, I am having a conversation with Dr Valerie Young who is a world thought leader on impostor syndrome. She tells me that impostor syndrome is about feeling that you are not as good as others, attributing your successes to external factors, and a pervasive fear of being found out. It is common in healthcare professionals, linked at least partially to the stakes being high, and our culture of criticising each other. Dealing with impostor syndrome requires recognition that it is common, and normalising it's presence. It requires reframing to a humble realist response where people have a realistic appraisal of their skills and a healthy response to feedback. And it requires separation of feelings of confidence from actual competence, they two are not the same, and thinking and acting competent is likely to come before one feels confident.

Dr. Valerie Young is widely recognized as the foremost thought leader on impostor syndrome. In addition to speaking at over 100 universities including Harvard, MIT, Yale medical school, and Oxford she’s spoken at such diverse organizations as Pfizer, Google, the National Cancer Institute, and NASA. Her award-winning book “The Secret Thoughts of Successful Women: And Men, Why Capable People Suffer from Impostor Syndrome and How to Thrive in Spite of It” has been published in 7 languages. And her advice has been cited in Time, Newsweek, The Wall Street Journal, Science, The New York Times, on the BBC, and elsewhere. In 2021 she co-founded the Impostor Syndrome Institute to bring solutions to organizations. You can learn more about Valerie’s work at ImpostorSyndrome.com

If you liked this episode you might also like episodes 19 and 69 on the inner critic.

Listen at https://matdaniel.net/podcast/; https://open.spotify.com/show/1j8uLaUU1g5bYTRVuwUX7j?si=672ec26a73164d7f; https://podcasts.apple.com/gb/podcast/doctors-at-work/id1701284564; or watch on www.youtube.com/@dr-coach/videos.
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You can find out more about Mat's coaching to help doctors create successful and meaningful careers at www.MatDaniel.net.

In this episode, Professor Rebecca Jones and I discuss inclusive leadership. She tells me that inclusive leadership is about enabling everyone to contribute and be their authentic self. In order to generate the best team performance possible, inclusive leaders need to be focused on enabling everyone to contribute, and ask what this person brings rather than merely focused on how they fit in. Whilst it may be more difficult to display inclusive behaviours during times of stress, it is our own responsibility to educate ourselves, develop self insight, and have the curiosity and courage to include every team member.

Professor Rebecca J Jones PhD CPsychol is a Professor in Coaching and Behavioural Change at Henley Business School, a Chartered Psychologist and Co-Founder of Inclusive Leadership Company. Her research interests lie in examining the factors that influence coaching effectiveness and her consultancy practice focuses on working with organisations to create diverse and inclusive workplaces using coaching and psychological theory and research to achieve sustained behaviour change. Rebecca is the author of the book ‘Coaching with Research in Mind’, host of ‘Coaching@Henley’ podcast and has published her research in globally renowned journals.

Website: https://inclusiveleadershipcompany.com/

Inclusive leadership research paper: https://inclusiveleadershipcompany.com/the-inclusive-leader-system/

LinkedIn: https://www.linkedin.com/in/rebecca-jones-35ab8526/

Listen at https://matdaniel.net/podcast/; https://open.spotify.com/show/1j8uLaUU1g5bYTRVuwUX7j?si=672ec26a73164d7f; https://podcasts.apple.com/gb/podcast/doctors-at-work/id1701284564; or watch on www.youtube.com/@dr-coach/videos.
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You can find out more about Mat's coaching to help doctors create successful and meaningful careers at www.MatDaniel.net.

In this episode, Nitin talks about his retirement. Whilst he has finished clinical work, he remains involved in professional aspects of medicine. He outlines the challenges of going from being a consultant to, as he puts it, nothing, and stresses the importance of people both peri and post-retirement.

If you enjoyed this episode you might also like episode 72 on retirement. Nitin's previous episode on supporting SAS doctors is episode 69.

Nitin Shrotri is a Consultant Urologist, who was awarded the BAUS Gold Medal for 2022, and has recently been appointed as Visiting Professor at the Institute of Medicine at the University of Bolton and also as Vice Chair at the Centre for Race Equality in Medicine. Before this he was BMA UK Council member between 2020-22 and a member of the GMC BME Forum last year. You can connect with Nitin on LinkedIn, and read his writings at nitinshrotri.com.

Listen at https://matdaniel.net/podcast/; https://open.spotify.com/show/1j8uLaUU1g5bYTRVuwUX7j?si=672ec26a73164d7f; https://podcasts.apple.com/gb/podcast/doctors-at-work/id1701284564; or watch on www.youtube.com/@dr-coach/videos.
Production: Shot by Polachek

You can find out more about Mat's coaching to help doctors create successful and meaningful careers at www.MatDaniel.net.

Tommy is a GP and the co-founder of Medics' Money (https://www.medicsmoney.co.uk/) . In this episode, we talk about portfolio careers. He tells me where the initial ideas for his business came from, and how even a weakness can become translated into a unique advantage. We discuss how to progress an idea, and what happens as the business grows. And we talk about how to balance the time and energy to work towards enjoying both the clinical career and the side venture.

Listen at https://matdaniel.net/podcast/; https://open.spotify.com/show/1j8uLaUU1g5bYTRVuwUX7j?si=672ec26a73164d7f; https://podcasts.apple.com/gb/podcast/doctors-at-work/id1701284564; or watch on www.youtube.com/@dr-coach/videos.
Production: Shot by Polachek

You can find out more about Mat's coaching to help doctors create successful and meaningful careers at www.MatDaniel.net.