Today’s Guest

In this episode I speak with Shalene Dudley of Latitude Concierge Travels. An Ontario based travel business specialising in destination weddings, honeymoons, babymoons and other speciality group trips. 

Birthdays, anniversaries and reunions, Shalene has seen them all!

She is also part of a select number of people in the world who can call themselves a Walt Disney World Imagineer. Having worked on projects in Walt Disney World resorts, parks and cruise ships.

​You’ll Learn

Some of the topics we covering include:

• How it’s important to get feedback from your clients so you can improve your products and service.

• How turning people away who don't fit your niche frees up more time to serve the clients you want to serve.

• How shared experiences allow you to connect with your clients.

What I liked about my conversation with Shalene is how she has taken ideas and best practice from her previous careers and used them to deliver an outstanding customer experience in her travel business.  

Mentioned in the show

Inside the Magic Kingdom by Thomas K Connellan

Email: shalene@latitudeconciergetravels.com 

Website: www.latitudeconciergetravels.com  Instagram: https://www.instagram.com/latitude_concierge_travels/

Facebook: https://www.facebook.com/LatConTravels/​