• ECXO - Experience the Difference - Danny Peters - The Power of Customer Journey

  • Oct 31 2023
  • Duración: 26 m
  • Podcast

ECXO - Experience the Difference - Danny Peters - The Power of Customer Journey Por arte de portada

ECXO - Experience the Difference - Danny Peters - The Power of Customer Journey

Escúchala gratis

Ver detalles del espectáculo

  • Resumen

  • Danny Peters is the co-founder and CEO of MilkyMap. He has spent his career rocketing to where he is now with a fundamental truth driving him; customer journey mapping is limited without a management structure to drive insights through to delivered change.

    In discussion with EXCO podcast host Christopher Brooks, Danny shares how evolving from a backlog of business directed to customer led only improvements is possible with the right approach to customer journey management. Danny also helps us understand the value a technology solution such as Milkymap, to manage customer journeys through the business.

    In conversation Danny also applauds the ECXO for bringing together progressive minds to share and develop new ideas and solutions in CX.
    Más Menos
activate_primeday_promo_in_buybox_DT
Más Menos

Lo que los oyentes dicen sobre ECXO - Experience the Difference - Danny Peters - The Power of Customer Journey

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Reseñas de Audible.com

Opiniones de Amazon
No hay comentarios disponibles