• ECXO - Experience the Difference - Measuring Emotional Drivers - Anne-Laure de Broissia

  • Oct 31 2023
  • Duración: 24 m
  • Podcast

ECXO - Experience the Difference - Measuring Emotional Drivers - Anne-Laure de Broissia Por arte de portada

ECXO - Experience the Difference - Measuring Emotional Drivers - Anne-Laure de Broissia

Escúchala gratis

Ver detalles del espectáculo

  • Resumen

  • In the ‘Experience the Difference’ podcast series from the European Customer Experience Organisation, we bring emerging talent to the spotlight, as well as share views from established thinkers. Recognising the importance of diversity in CX, we share a wide perspective of insights, ideas and new initiatives. In this episode, show host Christopher Brooks, catches up with Measuring Emotional Drivers. Based in Paris, France Anne-Laure is co-founder of emotional driver platform Maia- BE. As a former researcher, Anne-Laure shares how an engagement with a client in the luxury brand market highlighted the limitations of conventional measures of CX which inspired her to develop a solution the client could not only use but take the findings and action. To hear anne-Laure’s journey, the impact Maia-BE is making in the world of CX and how the ECXO is supporting that journey, download the podcast.
    Más Menos
activate_primeday_promo_in_buybox_DT
Más Menos

Lo que los oyentes dicen sobre ECXO - Experience the Difference - Measuring Emotional Drivers - Anne-Laure de Broissia

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Reseñas de Audible.com

Opiniones de Amazon
No hay comentarios disponibles