• EPISODE#173: Building Champions in the Workplace

  • Jun 18 2024
  • Duración: 38 m
  • Podcast

EPISODE#173: Building Champions in the Workplace Por arte de portada

EPISODE#173: Building Champions in the Workplace

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  • Resumen

  • Regan Brown, Host, and Bill Mann, President of The G.B. Group Construction & Painting, interview Tasha Parmelee, President of Next Step Community Management. They discuss the role of technology in customer service and the importance of maintaining human interaction in the HOA industry.

    Chapters

    00:00 Introduction and Background

    04:05 Prompt for Writing about Technology and Customer Service

    06:20 The Role of Technology in Customer Service

    08:27 Balancing Automation and Personal Touch

    10:10 Building Trust and Meaningful Relationships

    12:50 Leadership and Accountability in Implementing Technology

    21:26 The Lack of Critical Thinking Skills in Today's Education System

    27:36 Balancing Technology and the Human Touch in Management

    32:35 The Future of Technology in Management

    36:27 Challenging Situations in HOA Management
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