• Ep. 36 - Mapping Customer Journeys: Navigating Customer Contact Strategies in Marketing Success

  • Jun 12 2024
  • Duración: 21 m
  • Podcast

Ep. 36 - Mapping Customer Journeys: Navigating Customer Contact Strategies in Marketing Success Por arte de portada

Ep. 36 - Mapping Customer Journeys: Navigating Customer Contact Strategies in Marketing Success

Escúchala gratis

Ver detalles del espectáculo

  • Resumen

  • Ep. 36 - Mapping Customer Journeys: Navigating Customer Contact Strategies in Marketing Success.

    Welcome to Giraffes Don't Eat Steak! In this episode, Erica and Alex discuss the importance of customer contact strategies in marketing. From Alex's jujitsu triumph to debating reggaeton and Justin Bieber, they dive into the critical role of customer touchpoints in shaping a company's brand. They emphasise the need to set clear expectations and map out the customer journey to ensure a positive experience.

    Join us as we explore the power of effective customer communication and its impact on business success. Tune in for valuable marketing insights and inspiration!

    00:00 Stressful hotel stay before competition affected confidence.
    04:53 Search for missing headshots becomes a nightmare.
    08:16 Unable to share data due to country region.
    10:46 Having a visible phone number attracts spam.
    14:25 Call center workers never call back, frustrating.
    18:36 Consider customer journey, responsiveness, and bot use.
    20:20 End of giraffes don't eat steak episode.

    Get in touch with us at The Marketing Detective Agency - www.themarketingdetectiveagency.com
    Más Menos
activate_primeday_promo_in_buybox_DT
Marketing Economía
Más Menos

Lo que los oyentes dicen sobre Ep. 36 - Mapping Customer Journeys: Navigating Customer Contact Strategies in Marketing Success

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Reseñas de Audible.com

Opiniones de Amazon
No hay comentarios disponibles