In today's episode,

Ignorant leaders who let their Ego do the talking are now suffering the backlash of loss of talent, revenue, and clients. They have not adapted their communication style for virtual and uncertain times because they did not know how to or did not want to.

Glenn and Rico pick up from the previous episode and talk more about communication and how not having this information can sabotage the team's ability to function, adapt, and, most of all, maintain trust in their leader.

We talk about how to lead during these times, the qualities a good leader must have, and give tips on how small adjustments in your communication skills can quickly increase productivity, Loyalty, and Trust with your team.

00:00 Intro

01:57 What has happened to communication?

09:00 How to talk to someone that communicates differently than you do

10:24 Breaking down the DISC Model

21:26 The Four Qualities every great leader has

26:56 How to invest in your people properly and see major returns in 2021

35:01 Outro

• The first 15 seconds of meeting someone are crucial in terms of making or breaking any type of relationship with them

• In a fraction of a second, people are subconsciously putting you into one of 4 categories
• 
  
• Friend
• Enemy
• Irrelevant
• Someone I want to procreate with

• The DISC Model
• People can be classified as a blend of these four personality styles depending on the circumstance they are put in.

• D- Drivers- they like to be in control. They're the one's that are going to lead and find a way through conflict. They LOVE to win

• I- Influencers- They are more relational. They have never met a stranger.

• S- Supporters- These shine during one-on-ones. No great team survives without them. They are usually the ones cleaning up the messes from the D's and I's. They build deep, loyal relationships and really focus on helping others.

• C- Calculators- They are logical, responsible and process oriented. They read the fine print and "keep you outta jail."

• The DISC Road Trip!
• D- Drives (of course)
• I- Brings the drinks, music
• S- Helps brings snacks, coolers, jumper cables, etc
• C- Plans the trip, pulls up the map and plans any stops and budgets

All great leaders have four qualities:

1. Vision
2. Passion
3. Determination
4. Conscience

Are you truly listening to your people?

Are you asking enough why questions?

Are you adapting your communication to make sure your people are taken care of?